Dalton Hebert
Cedar Rapids,IA
Summary
Proven track record in enhancing customer engagement and safety protocols, notably with Allied Universal Security Services. Excelled in security operations and customer service, demonstrating exceptional surveillance skills and a friendly demeanor. Achieved significant improvements in client satisfaction and operational efficiency through meticulous route optimization and vigilant security measures. Service-oriented delivery professional with demonstrated record of road safety and clean driving history. Familiar with logging daily activities, coordinating customer paperwork and collecting payment. Plans and manages efficient routes to maximize deliveries and customer satisfaction. Reliable Delivery Driver known for productivity and efficient task completion. Possess specialized skills in route planning, time management, and safety compliance. Excel in communication, problem-solving, and adaptability, ensuring smooth delivery operations and customer satisfaction.
Overview
10
10
years of professional experience
Work History
Delivery Driver
DoorDash
Cedar Rapids, Iowa
08.2015 - 02.2025
- Inspected vehicles' condition, supplies and equipment before and after trips
- Loaded and unloaded vehicles at distribution center and delivery address.
- Identified mechanical problems with vehicles, completed basic repairs and helped coordinate more serious maintenance needs.
- Checked tires for proper inflation before leaving on each route.
- Checked loads against shipping papers to verify contents and identify special handling requirements.
Truck Driver
Nortch Cedar Trucking
Mechanicsville, Iowa
12.2023 - 06.2024
- Complied with DOT requirements for background checks prior to operating a CMV.
- Maintained safe driving habits to protect property and general public on roadways.
- Responded promptly to emergency situations including inclement weather conditions or traffic delays while remaining calm under pressure.
- Transported goods to and from specified destinations in accordance with delivery schedules.
- Conducted vehicle inspections before and after every trip and performed minor repairs to keep truck functional.
- Notified customers of potential late deliveries, resulting in decrease in calls to company support line.
Engagement Ambassador
Ruffalo Noel Levits
03.2020 - 12.2023
- Greeted customers and clients to create welcoming atmosphere.
- Engaged guests in conversation to offer hospitality, aid in service recovery and engender trust.
- Promoted good customer relations and premier customer satisfaction by demonstrating friendly demeanor and can-do attitude.
- Represented organization at professional conferences, delivering engaging presentations to diverse audiences.
Delivery Driver
Domino's Pizza
05.2019 - 10.2019
- Completed on-time deliveries by choosing best and most efficient routes.
- Delivered packages to customer doorsteps and business offices.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Completed rush deliveries on tight timetables to satisfy customer needs.
Security Officer
Allied Universal Security Services
Des Moines, Iowa
05.2016 - 04.2019
- Provided escorts for visitors as needed throughout the facility.
- Performed first aid and CPR when necessary during emergency situations.
- Inspected security systems to maintain consistent operational availability and to detect evidence of tampering.
- Monitored building and property entrances and exits to detect intrusions and protect assets.
- Checked for safety hazards and took corrective action when necessary.
- Deterred criminal activity, vandalism, and general misconduct by providing expert and highly visible security presence at facilities.
- Explained security protocols to employees and guests to promote readiness for emergency situations.
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
- Maintained high levels of alertness throughout shifts.
Education
High School Diploma -
Prairie High School
Cedar Rapids, IA05.2009
Skills
- Customer Education
- Customer Engagement
- Security Operations Experience
- First Aid Certified
- Security Camera Monitoring
- Superb Surveillance Skills
- Report Preparation
- Patrolling
- Security Procedures Knowledge
- Keen Observer
- GPS Navigation
- Cargo Handling
- Payment Collection
- Order Verification
- Commercial driving
- Delivery logging
- Defensive driving
- Time management skills
- Safe driving
- Cash transaction handling
- Punctual and reliable
- Vehicle inspections
- GPS and route planning
- Mileage tracking
- Route optimization
- Dependable and reliable
Timeline
Truck Driver
Nortch Cedar Trucking
12.2023 - 06.2024
Engagement Ambassador
Ruffalo Noel Levits
03.2020 - 12.2023
Delivery Driver
Domino's Pizza
05.2019 - 10.2019
Security Officer
Allied Universal Security Services
05.2016 - 04.2019
Delivery Driver
DoorDash
08.2015 - 02.2025
High School Diploma -
Prairie High School
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