Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dalton Robinson

1917 Oakridge Pkwy S Terre Haute IN 47802,IN

Summary

Dynamic Sales Consultant with a proven track record at Sullivan Automotive Group, excelling in customer relationship management and persuasive communication. Skilled in strategic thinking and objection handling, I consistently exceeded client expectations, enhancing satisfaction and driving referral business. Committed to teamwork, I fostered a collaborative environment that contributed to overall sales success.

Overview

10
10
years of professional experience

Work History

Sales Consultant

Sullivan Automotive Group
04.2018 - Current
  • Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Provided sales and customer service assistance to walk-in traffic
  • Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
  • Followed up with existing customers to provide additional support and address concerns.
  • Contributed to a positive work environment by supporting fellow Sales Consultants in achieving their individual goals and targets.
  • Responded to telephone and in-person requests for information.
  • Increased referral business by establishing a strong rapport with existing clients, leading to positive word-of-mouth recommendations and an expanded customer base.

Correctional Officer

Wabash Valley Correctional Facility
05.2016 - 04.2018
  • Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
  • Searched cells of inmates to identify and confiscate contraband and other prohibited items.
  • Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
  • Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
  • Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
  • Escorted inmates to and from cells, court, hospitals, and medical appointments.
  • Conducted routine and emergency head counts.
  • Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
  • Prepared, processed and maintained forms, reports, logs, records, and activity journals.
  • Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
  • Prevented escapes by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex regularly.
  • Maintained accurate records of inmate incidents or infractions using electronic databases or written logs as required.

Detail Specialist

Sullivan Automotive Group
03.2015 - 05.2016
  • Enhanced vehicle appearance by meticulously detailing interior and exterior surfaces.
  • Applied protective treatments on upholstery, leather, and vinyl for long-lasting results.
  • Conducted thorough inspections of vehicles prior to service commencement, identifying areas requiring attention or repair.

Education

High School Diploma -

North Central Jr/Sr High School
910 E County RD 975 N Farmersburg IN 47850
05-2016

Skills

  • Time management
  • Strategic thinking
  • Willingness to learn
  • Positive attitude
  • Teamwork and collaboration
  • Customer relationship management
  • CRM proficiency
  • Objection handling
  • Persuasive communication

Timeline

Sales Consultant

Sullivan Automotive Group
04.2018 - Current

Correctional Officer

Wabash Valley Correctional Facility
05.2016 - 04.2018

Detail Specialist

Sullivan Automotive Group
03.2015 - 05.2016

High School Diploma -

North Central Jr/Sr High School

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Dalton Robinson