DaMahrion Murrell
Normal,IL
Summary
Highly motivated professional with a proven track record of enhancing customer satisfaction. Possesses strong organizational skills, takes initiatives, and thrives in collaborative settings. Proficient in resolving issues and recommending process improvements.
Overview
4
4
years of professional experience
Work History
Customer Service Associate
Walgreens
03.2022 - 08.2024
- Welcome and support customers by assisting with routine questions and issues.
- Operate cash registers, answer phones, and stocks merchandise while maintaining a high level of product knowledge.
- Handle customer complaints with professionalism, leading to favorable resolutions and positive feedback.
Event Assistant
Abbott Party Rental
06.2021 - 08.2021
- Contributed to pre-event planning sessions by offering insights on event themes and strategies for achieving success.
- Managed event set-ups and dismantles while ensuring timely completion of tasks for seamless transitions.
- Delivered outstanding customer service by promptly addressing inquiries and resolving issues with professionalism.
Customer Service Associate
Jewels Osco
11.2020 - 04.2021
- Assisted a high volume of customers daily with a positive attitude and a strong focus on ensuring customer satisfaction.
- Operated cash registers, collected and organized carts, and stocked shelves.
Education
Business Administration
Illinois State University
Normal, IL05.2026
High School Diploma -
Riverside-Brookfield High School
Riverside, IL05.2022
Skills
Customer Service
Problem Resolution
Research
Critical Thinking
Team Collaboration
Writing
Proficient in Microsoft Office/Google Workspace
Timeline
Customer Service Associate
Walgreens
03.2022 - 08.2024
Event Assistant
Abbott Party Rental
06.2021 - 08.2021
Customer Service Associate
Jewels Osco
11.2020 - 04.2021
Business Administration
Illinois State University
High School Diploma -
Riverside-Brookfield High School
Similar Profiles
AJ BirchAJ Birch
Pharmacy Technician at WalgreensPharmacy Technician at Walgreens
Michael BenoitMichael Benoit
Cashier at WalgreensCashier at Walgreens
Abigail BradenAbigail Braden
Store Manager at WalgreensStore Manager at Walgreens
Joseph MarkarianJoseph Markarian
Emerging Store Manager at WalgreensEmerging Store Manager at Walgreens
Brett MuellerBrett Mueller
Product Owner at COUNTRY FinancialProduct Owner at COUNTRY Financial