DA'Marie Harris
Springfield
Summary
Dynamic sales professional with a proven track record at Charter Communications, enhancing client satisfaction and driving revenue growth through effective upselling techniques. Skilled in patient care and personal hygiene assistance, I excel in building relationships and fostering independence, ensuring exceptional service delivery while maintaining a clean and safe environment for clients.
Diligent Assistant Manger with proven ability to manage and lead teams effectively. Successfully implemented process improvements that enhanced operational efficiency and team productivity. Demonstrated strong problem-solving and communication skills to drive team success.
Overview
9
9
years of professional experience
Work History
Sales Representative
Charter Communications, Spectrum
04.2020 - Current
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
Home Health Aide
Blackstone Home Health
04.2024 - Current
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
Supervisor
Goodwill Easter Seals
11.2017 - 03.2020
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
Cashier
Goodwill Easter Seals
07.2017 - 11.2017
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Caregiver
Home Instead Senior Care Home
03.2016 - 07.2017
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Education
Associate of Science - Accounting
Sinclair Community College
Dayton, OH05-2027
Associate of Applied Science - Health And Human Services
Ultimate Medical Academy
Clearwater, FL05-2021
High School Diploma -
Springfield High School
Springfield05-2013
Skills
- Patient care
- Meal preparation
- Personal hygiene assistance
- Feeding assistance
Timeline
Home Health Aide
Blackstone Home Health
04.2024 - Current
Sales Representative
Charter Communications, Spectrum
04.2020 - Current
Supervisor
Goodwill Easter Seals
11.2017 - 03.2020
Cashier
Goodwill Easter Seals
07.2017 - 11.2017
Caregiver
Home Instead Senior Care Home
03.2016 - 07.2017
Associate of Science - Accounting
Sinclair Community College
Associate of Applied Science - Health And Human Services
Ultimate Medical Academy
High School Diploma -
Springfield High School
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