Damaris Bernal
Highland,CA
Summary
Dynamic and dedicated professional with extensive experience in customer service and navigation, honed at DoorDash and Lyft. Proven ability to ensure timely deliveries and maintain vehicle excellence. Skilled in handling cash transactions and fostering positive customer interactions, consistently enhancing satisfaction and operational efficiency.
Overview
9
9
years of professional experience
Work History
Delivery Driver
DoorDash
San Bernardino , CA
03.2021 - Current
- This job required me to promptly drive to business destination.
- Communicate with personal to ensure packages were complete.
- Provide efficient customer service and communicate with customer if there where any issues or adjustments needed to their order.
- Drive and deliver to customer in a timely manner.
Driver
Lyft
San Bernardino , CA
12.2022 - 08.2024
- This job required me to learn city maps, freeways and navigation routes in Southern California.
- Drive passengers to their destinations in timely manner.
- Maintain delivery schedules without compromising safety.
- Always communicating in a polite and professional demeanor to make the customer and ride as comfortable as possible.
- Ensured vehicle cleanliness and performed regular maintenance checks.
Cashier
DNA Market/Quick Stop convinience
San Bernardino, California
11.2023 - 05.2024
- Accepted cash and credit card payments, issued receipts and provided change.
- Checked personal identifications during alcohol and tobacco sales.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Helped restock shelves with new items when deliveries were made.
- In charge of opening the store everyday I worked and closing out my register for next employees shift.
Receptionist/Head Cashier
Totally Nails & Spa
Redlands, California
04.2016 - 05.2019
- This job entitled me to schedule appointments for customers with their desired technician.
- To learn proper customer service over the phone to accommodate customer with all the possible desired services the spa offered.
- As the receptionist we were also required to manage the technicians turns in doing all nail/ wax services to ensure there was a fair rotation amongst them and everyone had fair days work.
- With also maintaining the busy flow as all walk-in’s were welcome to be efficient in the flow of the day.
- It was my job to keep clean and organize spa, wash/dry towels, and to refill any product that was running low.
Education
High School Diploma -
San Gorgonio High School
San Bernardino, CA06-2009
Some College (No Degree) - Pre Requisites
San Bernardino Valley College
San Bernardino, CASkills
- Customer service
- Cleaning
- Handling money/ cashier
- Navigation skills
- Vehicle maintenance
- Order fulfillment
Languages
Spanish
Native/ Bilingual
Timeline
Cashier
DNA Market/Quick Stop convinience
11.2023 - 05.2024
Driver
Lyft
12.2022 - 08.2024
Delivery Driver
DoorDash
03.2021 - Current
Receptionist/Head Cashier
Totally Nails & Spa
04.2016 - 05.2019
High School Diploma -
San Gorgonio High School
Some College (No Degree) - Pre Requisites
San Bernardino Valley College