Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Damaris Estrada

El Paso,TX

Summary

Dynamic leader and effective communicator with a proven track record at Kroger, enhancing customer satisfaction and streamlining operations. Expert in forklift operation and material handling, with a knack for fostering team collaboration. Achieved a significant increase in efficiency by implementing strategic quality control measures.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Material Handler

Arlington
Tucker, GA
11.2023 - 10.2024
  • Operate warehouse equipment such as pallet jacks, forklifts and push carts
  • Unload and accurately receive deliveries
  • Store product in specific location and note in system
  • Select and pack customer orders and at times deliver customer orders in light van or delivery vehicle
  • Maintain clean warehouse including following all safety procedures and performing daily safety inspections

Supervisor, Customer Service

Kroger
Lithonia, GA
09.2021 - 08.2024
  • Establish and maintain a safe and clean environment that encourages our customers to return
  • Assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assurance standards
  • Responsible for assisting with the execution of best practices, goals and Front-end standards established for the department

Fuel Center Clerk

  • Assist customers and manage cash register
  • Maintain neatness and cleanliness of the fuel center
  • Recover stock, fill out incident and security reports, and maintain compliance documentation

Online Grocery Pick-Up

  • Select and gather products for customers' on-line orders in the most efficient manner with attention to freshness and quality
  • Assemble customers' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up
  • Provide a positive customer service experience that makes customers want to return to on-line shopping
  • Deliver a high level of service and excellent customer experience by resolving customer concerns
  • Identify and communicate opportunities that could improve operations and create a better shopping experience

Picker/Packer /Forklift Operator

Gates Corporation
Lithonia, GA
08.2022 - 10.2023
  • Operate warehouse equipment such as pallet jacks, forklifts and push carts
  • Unload and accurately receive deliveries
  • Store product in specific location and note in system
  • Select and pack customer orders and at times deliver customer orders in light van or delivery vehicle
  • Maintain clean warehouse including following all safety procedures and performing daily safety inspections

Education

Pharmacy Certificate - Pharmacy

Cultural Technician Institution
El Paso, TX
07.2025

High School -

Alcovy High School
Covington, GA
05.2019

Skills

  • Customer service
  • Communication skills
  • Computer literacy
  • Microsoft word
  • Microsoft excel
  • Quick learner
  • Team Leader
  • Labeling
  • Shipping and receiving
  • Pallet wrapping
  • Product packaging
  • Shrink wrapping
  • Scanner systems
  • Box building
  • Pallet jack operation
  • Material handling
  • Quality control
  • Machine operation
  • Forklift operation

Certification

Pharmacy technician

Timeline

Material Handler

Arlington
11.2023 - 10.2024

Picker/Packer /Forklift Operator

Gates Corporation
08.2022 - 10.2023

Supervisor, Customer Service

Kroger
09.2021 - 08.2024

High School -

Alcovy High School

Pharmacy Certificate - Pharmacy

Cultural Technician Institution