Damaris Mendoza
Winter Haven
Summary
Dynamic professional with a proven track record at Mednax Health Solutions, excelling in financial reconciliation and vendor relations. Adept at maintaining meticulous records and delivering exceptional customer service, I effectively resolved inquiries and ensured timely payments, enhancing operational efficiency and fostering strong partnerships.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Call Center Representative
Results Companies
Winter Haven
07.2019 - Current
- Maintained detailed records of customer interactions, transactions, and complaints for reference.
- Escalated unresolved issues to appropriate internal teams following standard processes.
- Updated customer accounts, including addresses and contact information, in call management databases.
- Answered incoming calls with professionalism and provided knowledgeable service to customers.
Accounts Payable Clerk
Mednax Health Solutions
Sunrise
05.1998 - 11.2017
- Prepared checks for payment of vendor invoices on a timely basis.
- Analyzed purchase orders, contracts, invoices, check requests and other documents related to the accounts payable cycle.
- Performed account reconciliations as required including bank statement reconciliation, credit card reconciliations.
- Assisted with preparing journal entries related to accounts payable transactions.
- Verified accuracy of coding on invoices prior to processing payments.
- Assisted with month-end closing activities as needed.
- Researched and responded to inquiries from vendors regarding invoice status or payment issues.
- Entered data into accounting system to maintain accurate financial records.
Education
Some College (No Degree) - Physical Therapy
La Guardia Community College
Long Island City, NYSome College (No Degree) - Secretary Science
Hostos Community College
Bronx, NYSkills
- Customer service and support
- Data entry and record keeping
- Attention to detail
- Financial reconciliation
- Vendor relations
- Call handling and documentation
- Documentation and reporting
- Verbal and written communication
Languages
English
Professional
Spanish
Native/ Bilingual
Accomplishments
- Employee of the Month on Multiple occasions
Certification
- HHA (Home Health Aide)
- OSHA
- HIPAA
Timeline
Call Center Representative
Results Companies
07.2019 - Current
Accounts Payable Clerk
Mednax Health Solutions
05.1998 - 11.2017
Some College (No Degree) - Physical Therapy
La Guardia Community College
Some College (No Degree) - Secretary Science
Hostos Community College
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