Banquet server/Trainer
The Colony Hotel
01.2022 - Current
Damaris Pages
Banquet Captain
West Palm Beach,FL
Timeline
Banquet Captain
The Kravis Center
04.2021 - Current
Banquet Captain
Waldorf Astoria
02.2017 - 03.2020
Banquet server/Trainer
The Breakers Palm Beach, Inc
06.2002 - 01.2017
Architecture - Engeniering
La Cujay
09.1989 - 06.1992
Skills
Team management
Banquet setup
Team member development
Staff leadership
Work History
Banquet server/Trainer
The Colony Hotel
01.2022 - Current
- Developed and delivered training programs to enhance employee skill sets and knowledge retention.
- Implemented gamification techniques in training sessions, boosting learner engagement and participation.
- Contributed to the retention of top talent by providing employees with the resources and support necessary to excel in their roles.
- Elevated guest dining experience, recommending beverage pairings based on menu selections.
Banquet Captain
The Kravis Center
04.2021 - Current
- Assisted in the setup and breakdown of banquet events, ensuring the timely execution of services.
- Supported team in delivering exceptional guest experiences through attentive service and communication.
- Collaborated with kitchen staff to coordinate menu items and timing for seamless service delivery.
- Maintained cleanliness and organization of banquet areas, adhering to health and safety standards.
Banquet Captain
Waldorf Astoria
02.2017 - 03.2020
- Engaged with guests to address inquiries and enhance overall satisfaction during events.
- Assessed meal preparation to check creation of special orders and cooking procedures.
- Liaised with venue management to monitor logistics and timelines.
- Increased repeat business by developing strong relationships with clients and consistently delivering exceptional service.
Banquet server/Trainer
The Breakers Palm Beach, Inc
06.2002 - 01.2017
Work Preference
Work Type
Full TimeImportant To Me
Company CulturePersonal development programsOverview
24
24
years of professional experience
3
3
years of post-secondary education
Education
Architecture - Engeniering
La Cujay
La Habana, Cuba 09.1989 - 06.1992
Summary
A professional hospitality leader is prepared for a role that demands high standards and results-driven management. Proven ability to organize and execute seamless events, ensuring guest satisfaction and operational efficiency. Valued for collaborative efforts and flexibility in adapting to changing event needs, while showcasing strong communication and organizational skills.
Languages
English
Professional Working
Spanish
Native or Bilingual