Damaris Rodriguez
Edinburg,TX
Summary
Quality-focused experienced in data processing. Skilled at entering data quickly with strong attention to detail and accuracy. Team player with outstanding communication skills and flexibility in working with others.
Overview
7
7
years of professional experience
Work History
Home Health Provider
Ace Primary Home Care
Pharr, TX
07.2020 - 05.2024
- Provided emotional support to both the patient and their families during difficult times.
- Administered medications and treatments in accordance with physician orders.
- Monitored vital signs such as blood pressure, heart rate, temperature and respiration.
Office Administrative Assistant
Infinity Creations Electric LLC
Weslaco, TX
10.2019 - 04.2020
- Answered incoming calls in a timely manner and directed them appropriately.
- Managed employee records including payroll information, attendance tracking, vacation time requests.
- Performed administrative duties such as photocopying, faxing documents and mailing packages.
Lead Key Holder
Dollar General
Alamo, TX
03.2018 - 02.2019
- Supervised team members in opening, closing procedures including bank deposits, safe counts.
- Assisted customers with product selection information and resolving complaints in a timely manner.
- Monitored cash handling, replenishment, merchandising, stockroom organization and other operational processes to ensure compliance with company standards.
Customer Service Representative
Teleperformance
Edinburg, TX
07.2017 - 09.2018
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
- Updated databases with new and modified customer data.
Education
BBA - Economics
The University of Texas Rio Grande Valley
Edinburg, TX08-2023
Skills
- Inbound and Outbound Calling
- Complaint resolution
- Strong interpersonal skills
- Technical Support
- Document processing
- Meticulous attention to detail
- Critical thinker
- Data Entry
Timeline
Home Health Provider
Ace Primary Home Care
07.2020 - 05.2024
Office Administrative Assistant
Infinity Creations Electric LLC
10.2019 - 04.2020
Lead Key Holder
Dollar General
03.2018 - 02.2019
Customer Service Representative
Teleperformance
07.2017 - 09.2018
BBA - Economics
The University of Texas Rio Grande Valley
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