Damaris Sarinana
Phoenix,AZ
Summary
Proven track record of enhancing customer experience and streamlining operations, as demonstrated at Amazon. Excelled in customer service and safety procedures, ensuring operational excellence and client satisfaction. Skilled in problem-solving and heavy lifting, consistently meeting deadlines without sacrificing quality. Achieved notable improvements in efficiency and customer feedback, underscoring a strong work ethic and integrity.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Cashier
Joshuas Mobile Food Trucks
10.2022 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Stocked, tagged and displayed merchandise as required.
Intern
Chicanos Por La Causa
05.2024 - 07.2024
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Sorted and organized files, spreadsheets, and reports.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
- Evaluated customer needs and feedback to drive product and service improvements.
- Interacted with customers by phone, email, or in-person to provide information.
- Participated in workshops and presentations related to projects to gain knowledge.
FC Associate
Amazon
10.2022 - 01.2023
- Followed procedures at all times for personal and team safety.
- Maintained compliance with company safety policies and called violations to attention of management.
- Operated pallet jacks, forklifts and other heavy equipment to transport merchandise throughout facility.
- Supported warehouse supervisors in daily operations management, meeting deadlines consistently without compromising quality standards.
- Loaded and unloaded trucks efficiently using appropriate equipment such as pallet jacks or forklifts when necessary.
- Unloaded deliveries into warehouse and arranged contents in designated storage areas.
Education
Maricopa Community Colleges - Glendale Community College
Glendale, AZHigh School Diploma -
Pan American Charter School
8305 W Thomas Rd Phoenix, AZ 85037 US05.2022
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Time management skills
- Reliability and punctuality
- Problem-Solving
- Loading and unloading
- Heavy Lifting
- Safety Procedures
Certification
OSHA 30-hour General Industry Safety and Health
OSHA 30-Hour Construction Safety and Health
Languages
Spanish
Native or Bilingual
Timeline
Intern
Chicanos Por La Causa
05.2024 - 07.2024
Cashier
Joshuas Mobile Food Trucks
10.2022 - Current
FC Associate
Amazon
10.2022 - 01.2023
Maricopa Community Colleges - Glendale Community College
High School Diploma -
Pan American Charter School