Damaya Chapman
Wilson, NC, US,NC
Summary
Dynamic and results-driven professional with experience at Popeyes and RRD, excelling in customer service and warehouse operations. Proven ability to meet productivity goals while maintaining high standards of safety and cleanliness. Strong decision-making aptitude and effective communication skills foster teamwork and enhance customer satisfaction.
Logistics professional with strong background in fast-paced warehouse environments. Known for precise order picking and packing, contributing to streamlined operations. Reliable team player with focus on efficiency and adaptability to changing needs, ensuring optimal performance and client satisfaction.
Overview
4
4
years of professional experience
Work History
Cashier
Popeyes
06.2024 - 03.2025
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Picker/Warehouse Packer
RRD
06.2021 - 09.2023
- Worked fast to meet assigned daily picking quotas.
- Maintained a clean and organized warehouse, ensuring easy access to products for efficient picking.
- Pulled orders quickly to maintain demanding productivity goals.
- Expedited the picking process for faster order fulfillment using handheld scanners and inventory management software.
- Demonstrated flexibility in adapting to various shifts and schedules while maintaining consistent performance standards throughout periods of increased workload demands or personnel shortages.
- Developed strong relationships with coworkers through effective teamwork, contributing to a positive work environment that fostered high productivity levels.
Education
High School Diploma -
Fike Highschool
Wilson, NC06-2021
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Written and verbal communication
- Decision making aptitude
- Order picking
- Barcode scanners
- Order preparation
- Warehouse safety
- Warehouse operations
- Safety protocols
- Safety procedures
Timeline
Cashier
Popeyes
06.2024 - 03.2025
Picker/Warehouse Packer
RRD
06.2021 - 09.2023
High School Diploma -
Fike Highschool
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