Dameka Jones
Summary
Dynamic professional with a proven track record in customer service and CRM software proficiency, demonstrated at AppStar and other leading companies. Excelled in closing deals and leveraging fair housing policies knowledge, significantly contributing to tenant satisfaction and sales pipeline growth. Skilled in transforming client interactions into actionable results, exceeding quotas with strategic insight.
Overview
3
3
years of professional experience
Work History
Leasing Consultant
Cushman & Wakefield
06.2024 - 01.2025
- Collected monthly rent payments and other fees, always properly recording, and processing money.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Distributed and followed up on tenant renewal notices.
- Responded to requests and scheduled appointments for property showings.
Leasing Assistant
Avenue5
04.2023 - 04.2024
- Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners, and other services.
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
- Distributed and followed up on tenant renewal notices.
- Resolved conflicts between tenants regarding noise, encroachments, and parking.
Telemarketing Sales Representative
AppStar
02.2022 - 03.2023
- Explained product prices and packages as well as answered questions and addressed concerns of customers.
- Completed daily cold calling and outreach to build sales pipeline.
- Displayed excellent sales skills and understanding of how to leverage abilities to exceed quotas.
- Recorded contact information of customers and potential customers in internal database.
Education
Real Estate License - Real Estate
Career Education Systems
Wichita, KS06-2021
Skills
- CRM software
- Yardi
- Fair housing policies
- Sales and marketing aptitude
- Customer service
- Resident assistance
- Persuasive communicator
Timeline
Leasing Consultant
Cushman & Wakefield
06.2024 - 01.2025
Leasing Assistant
Avenue5
04.2023 - 04.2024
Telemarketing Sales Representative
AppStar
02.2022 - 03.2023
Real Estate License - Real Estate
Career Education Systems
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