Damela Fisher
cashier
Carson,CA
Overview
10
10
years of professional experience
Work History
Clerk Nc
Los Angeles County
12400 Imperial Hwy Norwalk Ca
08.2023 - Current
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Interacted with customers by phone, email, or in-person to provide information.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
Harbor U.C.L.A Medical Center
Securitias
1000 W Carson Street Ca 90502
01.2022 - 08.2023
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
- Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
- Stayed calm under pressure to and successfully dealt with difficult situations.
- Obtained patient's insurance information and determined eligibility for benefits for specific services rendered.
- Providing excellent customer service by promptly answering patient inquiries.
- Performed patient scheduling and registration functions to serve as initial contact point for medical office visits.
- Trained new staff on hospital processes and procedures.
PSE Clerk
USPS
2371 Grand Ave Long Beach Ca 90809
12.2020 - 12.2022
- Loaded letters onto processing equipment, removed non-processable letters and maintained continuous sorting feed.
- Loaded and unloaded shipping containers and vehicles.
- Sorted mail according to size, shape and destination.
- Used automated mail processing equipment to sort and collate mail.
- Provided service and sales to walk-in customers.
- Weighed letters and packages and calculated costs based on classification, weight, and destination.
- Used computer systems to track packages and update client information.
Medical Assistant
Colonial Care Center
1913E St Long Beach Ca 90802
06.2016 - 07.2019
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Called and faxed pharmacies to submit prescriptions and refills.
- Taught patients about medications, procedures, and care plan instructions.
- Verified patient insurance coverage and collected required co-payments.
Care Manager
St Anthony's Care Home
507 W 216th St Torrance CA 90502
09.2013 - 11.2016
- Educated clients and families on community resources, treatment options and health care services to better manage conditions.
- Participated in team meetings and trainings to stay updated on best practices and new developments in care management.
- Responded to emergency situations and provided support to promote client safety and wellbeing.
- Established and maintained relationships with clients, families and community partners to coordinate services to meet client's needs.
- Communicated with healthcare providers to facilitate continuity of care.
- Assessed clients and developed plans to meet needs.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Communicated with patients, ensuring that medical information was kept private.
- Ordered all pharmacy supplies and kept check on inventory levels.
Education
Computer Office Specialist Cerf.
08.2006
Skills
- Administrative Support
- Quality Control
- File Maintenance
- Spreadsheet Development
- Cash Management
- Payment Processing
- ID Verification
- Customer Service
- Cash Handling and Management
- Written and Verbal Communication
- Staff Training
- Cash Register Systems
- Daily Reporting
Timeline
Clerk Nc - Los Angeles County
08.2023 - Current
Harbor U.C.L.A Medical Center - Securitias
01.2022 - 08.2023
PSE Clerk - USPS
12.2020 - 12.2022
Medical Assistant - Colonial Care Center
06.2016 - 07.2019
Care Manager - St Anthony's Care Home
09.2013 - 11.2016
ICDC College - Lawndale - , Computer Office Specialist Cerf.