Damesha Morris
Tallahassee,FL
Summary
Detail-oriented professional with experience in customer service, data entry, cash handling, and hospitality. Proficient in Microsoft Word and Excel, with strong typing skills and attention to detail. Seeking remote opportunities in customer service, data entry, chat support, healthcare, or administrative support.
Overview
9
9
years of professional experience
Work History
Night Auditor
Best Western Hotel
Tallahassee, Florida
02.2024 - Current
- Managed front desk operations during night shifts at leading hotel.
- Processed guest check-ins and check-outs accurately and efficiently.
- Monitored security and safety of hotel premises during overnight shifts, ensuring guest safety and peace of mind.
- Assisted guests with inquiries, delivering exceptional customer service.
- Addressed and resolved customer issues efficiently, enhancing guest satisfaction and loyalty.
- Coordinated with housekeeping to ensure room readiness for guests.
- Conducted regular audits of room inventory and hotel facilities.
- Compiled and analyzed nightly financial reports, providing management with insights for informed decision-making.
- Logged wake-up requests in the system for guest convenience. and set up automatic calls in the system.
Overnight Stocker
Walmart
Tallahassee, Florida
12.2022 - 08.2023
- Coordinated with team members to maintain optimal inventory levels and ensure product availability.
- Stocked shelves with merchandise to ensure product availability and organization.
- Organized shelves, racks and bins to ensure product availability.
- Executed store resets by strategically rearranging displays to enhance product visibility.
- Operated equipment like pallet jacks for efficient product movement.
- Removed product from boxes and placed on shelves according to merchandising guidelines.
- Used proper case cutting techniques to cut and sort stock loads.
- Collected boxes and trash from sales floor for cleanliness.
- Guided customers in locating items and retrieving merchandise from stockroom to improve shopping experience.
Cashier
Circle K
Tallahassee, Florida
03.2022 - 05.2022
- Processed customer transactions efficiently and accurately at a busy convenience store.
- Operated cash register with accuracy, processing payments by cash, check, credit card, gift card, or automatic debit to ensure seamless transactions.
- Maintained cleanliness and organization of checkout area, contributing to positive customer experience.
- Greeted customers and answered any questions they had about the store's products and services.
- Stocked shelves and organized merchandise to maintain a visually appealing store layout.
- Assisted management with tasks to support daily operations and improve store functionality.
Cultivation Technician
Trulieve
Quincy, Florida
03.2021 - 04.2022
- Cultivated and maintained cannabis plants in compliance with company standards.
- Collaborated with team members to ensure seamless workflow during cultivation processes.
- Adhered to safety protocols while handling agricultural chemicals and equipment.
- Collaborated with other departments such as Research and Development, Quality Assurance, and Regulatory Compliance teams to ensure regulatory compliance standards are met.
Temp Worker
Express Employment Professionals
Tallahassee, Florida
01.2021 - 03.2021
- Operated machinery and equipment according to employer guidelines.
- Adhered to safety protocols to uphold security standards in work environment.
- Adapted to changing work assignments and conditions to maintain productivity. to new assignments and changing work conditions.
- Supported operational tasks across diverse industries to ensure smooth workflow.
server/ cashier
Newks Eatery Cafe
Tallahassee, Florida
04.2019 - 08.2019
- Provided excellent customer service in a fast-paced dining environment.
- Took accurate orders and ensured timely delivery to guests.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Collaborated with kitchen staff to ensure efficient food preparation and service.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
School Bus Attendant
Wakulla County School Board
Crawfordville, Florida
08.2017 - 03.2018
- Monitored student behavior on buses to ensure a safe environment.
- Supervised student safety during loading and unloading of school buses.
- Communicated with drivers about student concerns or emergencies.
- Coordinated with school staff to manage transportation schedules effectively.
- Reported incidents and maintained detailed logs of daily activities.
Education
High School Diploma -
Wakulla High School
Crawfordville, FL05-2018
Skills
- Front desk operations
- Guest relations
- Payment processing
- Cash handling
- Financial reporting
- Safety compliance
- Detail orientation
- Problem solving
- Time management
- Team collaboration
- Adaptability to change
- Effective communication
- Punctual and dependable
Timeline
Night Auditor
Best Western Hotel
02.2024 - Current
Overnight Stocker
Walmart
12.2022 - 08.2023
Cashier
Circle K
03.2022 - 05.2022
Cultivation Technician
Trulieve
03.2021 - 04.2022
Temp Worker
Express Employment Professionals
01.2021 - 03.2021
server/ cashier
Newks Eatery Cafe
04.2019 - 08.2019
School Bus Attendant
Wakulla County School Board
08.2017 - 03.2018
High School Diploma -
Wakulla High School