Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Dametreia Mealer

Jacksonville,FL

Summary

Dynamic and results-driven Shift Leader at Dave’s Hot Chicken with a strong focus on customer service and team leadership. Proven ability to enhance operational efficiency and maintain high standards of quality control. Skilled in problem-solving and effective communication, ensuring a positive experience for both customers and team members.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Shift Leader

Dave’s Hot Chicken
04.2025 - Current
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Enforced company policies and regulations with employees.
  • Monitored food preparation, production, and plating for quality control.

Assistant Deli Manager

Rowes IGA
04.2022 - 03.2025
  • Collaborated with team members to complete daily tasks efficiently, ensuring a smooth workflow within the department.
  • Effectively managed high-volume periods by prioritizing tasks and maintaining composure under pressure.
  • Enhanced customer satisfaction by providing efficient and friendly service at the deli counter.
  • Assisted customers with product selection, offering recommendations based on individual preferences and dietary needs.

Assembly Line Worker

Bacardi
01.2020 - 04.2022
  • Accurately document production data, downtime, and other key performance metrics.
  • Operate bottling line equipment, including depalletizing, filling, rinsing, capping, labeling, case packing, case labeling, palletization and packaging machinery safely, correctly, and efficiently to meet production goals.
  • Worked effectively in fast-paced environments.

Picker & Packer

Amazon
07.2017 - 12.2019
  • Increased customer satisfaction by carefully inspecting items for damages or defects before packaging and shipping.
  • Pulled orders quickly to maintain demanding productivity goals.
  • Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
  • Organized and secured products for delivery.
  • Safely and securely loaded items to prevent damage during transport.

Crew Member

Wendys
06.2015 - 06.2017
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.

Education

High School Diploma -

Biscayne High School
Jacksonville, FL
06.2016

Skills

  • Customer service focus
  • Team leadership
  • Problem-solving
  • Positive attitude
  • Strong verbal and written communication
  • Professional appearance

Certification

Serv safe certification

Timeline

Shift Leader

Dave’s Hot Chicken
04.2025 - Current

Assistant Deli Manager

Rowes IGA
04.2022 - 03.2025

Assembly Line Worker

Bacardi
01.2020 - 04.2022

Picker & Packer

Amazon
07.2017 - 12.2019

Crew Member

Wendys
06.2015 - 06.2017

High School Diploma -

Biscayne High School