Dametria Johnson
Concord,NC
Summary
Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Supervisor
Great Wolf Lodge
07.2022 - Current
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Shift Manager
Aldi
05.2018 - 01.2022
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
- Managed employee schedules to ensure adequate coverage during peak hours, resulting in a smoother workflow.
- Promoted a positive work environment through open communication and constructive feedback.
Education
High School Diploma -
Rowan-Cabarrus Community College
Salisbury, NC08.2024
High School Diploma -
Concord High School
Concord, NC06.2016
Skills
- Business Development
- Inventory Control
- Goal-Oriented
- Expectation setting
- Tuel Berodin-Advanced Waxing
- Tuel Berodin-Body Scub/Wrap
- Decision-Making
- Multitasking Abilities
- Problem-solving aptitude
- Professionalism
- Dermoplaning
- Facial/Facials with Devices
Certification
- Certified [Barbicide]
- Licensed [Esthetician]
- Certified [Dermoplaning]
- Certified [Facials/Waxing/Body Wraps],
Timeline
Supervisor
Great Wolf Lodge
07.2022 - Current
Shift Manager
Aldi
05.2018 - 01.2022
High School Diploma -
Rowan-Cabarrus Community College
High School Diploma -
Concord High School