Damian Carmona-Torres
Ontario,United States
Summary
Forward-thinking Distribution Leader proficient in identifying deficiencies and opportunities for improvement in distribution systems. Manage smooth operations by effectively handling personnel, operations and administrative needs with an attentive approach. Identifies and quickly closes any knowledge gaps to offer value to employer and team. Focused Distribution Leader delivers consistent and professional work for every assignment. Offers 3.5 years in distribution industry environments and top-notch abilities in forklift operator. Trained in leading a team to improvement.
Knowledgeable as an Onsite Supervisor with solid background in managing onsite operations. Proven ability to oversee daily tasks and ensure smooth workflow, contributing to significant improvements in team efficiency. Demonstrated skills in problem-solving and team leadership.
Overview
7
7
years of professional experience
Work History
Onsite Supervisor
EPIC HR, LLC
Ontario, CA
09.2024 - Current
- Led daily operations to ensure adherence to company policies and procedures.
- Coordinated staffing schedules to optimize workforce efficiency and productivity.
- Implemented training programs for new hires, enhancing onboarding processes.
- Monitored performance metrics to identify areas for operational improvement.
- Developed and maintained strong relationships with clients, ensuring satisfaction and retention.
- Facilitated regular team meetings to communicate goals and address challenges effectively.
- Ensured accurate documentation of all aspects of each project was maintained throughout the duration of the assignment.
- Collaborated with other departments within the organization to share knowledge and resources as needed for better overall efficiency.
- Managed daily onsite activities, ensuring quality workmanship and adherence to safety protocols.
- Mentored junior staff members, providing guidance on best practices in onsite management for their professional development.
- Enhanced client satisfaction by consistently meeting project deadlines and maintaining clear communication throughout the project lifecycle.
- Developed strong relationships with clients, resulting in repeat business and excellent referrals.
- Processed bi-weekly payroll for over 100 employees, ensuring accuracy and compliance with regulations.
- Managed payroll discrepancies, resolving issues to maintain employee satisfaction and trust.
Distribution Lead
Damian Carmona-Torres
Ontario, CA, United States
01.2021 - 07.2024
- Analyzed data to identify trends or areas needing improvement within distribution center operations.
- Facilitated cross-training opportunities among team members to increase versatility and efficiency.
- Ensured proper maintenance of equipment, vehicles, and facilities for optimal functionality.
- Assisted in planning staffing levels to meet operational demands during peak seasons or special projects.
- Trained and supervised team members in proper procedures and safety protocols.
- Managed daily operations of distribution center to ensure efficient workflow.
- Monitored employee attendance records, addressing concerns as needed.
- Developed and implemented strategies for continuous improvement within distribution center.
- Coordinated with other departments to maintain inventory accuracy and smooth order processing.
- Collaborated with management to establish goals and objectives for distribution center team.
- Implemented safety initiatives to reduce workplace accidents and injuries.
- Resolved issues related to shipping, receiving, or inventory discrepancies in timely manner.
Customer Service Representative
Damian Carmona-Torres
Tijuana, Baja California, Mexico
01.2019 - 01.2020
- Answered inbound calls to handle various concerns, set appointments and close sales.
- Documented, researched and resolved customer service issues.
- Informed customers of promotions and special offers to increase sales.
- Collaborated across departments to resolve customer-related issues.
- Delivered fast and friendly service to handle questions and service complaints.
- Collaborated with colleagues and co-workers to deliver quality customer experience.
- Managed customer calls efficiently in fast-paced call center environment.
- Handled customer inquiries, payments and service requests.
- Enhanced customer satisfaction with fast, knowledgeable service.
Education
High School -
Chaffey High School
Ontario, CA03-2025
Skills
- Order Processing
- Shipping Coordination
- Team Leadership
- Problem Solving
- Decision Making
- Adaptability
- Shipping and receiving
- Staff Training
- Quality Control
- Organizational Skills
- Incident Reporting
- Documentation
- Loading and unloading
- Effective Communication
- Interpersonal Skills
- Cherry Picker Forklift operation
- Sit-down Forklift operation
- Reach Forklift operation
- Raymond Electric Pallet Jack operation
- Team Player
- Hand-Eye Coordination
- Warehouse Safety
- Customer Service
- Attention to Detail
- Shipping Documentation
- Order Picking
- Multitasking
- HR policies and procedures
- Payroll
- Training and development
- Team development
- Task delegation
LANGUAGE
English - Native
Spanish - Native
Timeline
Onsite Supervisor
EPIC HR, LLC
09.2024 - Current
Distribution Lead
Damian Carmona-Torres
01.2021 - 07.2024
Customer Service Representative
Damian Carmona-Torres
01.2019 - 01.2020
High School -
Chaffey High School