Summary
Overview
Work History
Education
Skills
Timeline
Generic

Damian Dean

Richland,WA

Summary

Hardworking Shift Leader gifted at reviewing team tasks to assure quality. Engaging and personable coach and employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail and goal achievement. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.

Overview

4
4
years of professional experience

Work History

Shift Lead

Qdoba Mexican Eats
07.2023 - 02.2024
  • Improved team efficiency by implementing new scheduling and task management strategies.
  • Enhanced customer satisfaction through effective conflict resolution and prompt service.
  • Trained new employees on company policies, procedures, and best practices for optimal performance.
  • Streamlined inventory management processes to reduce waste and increase profitability.
  • Collaborated with management to develop strategies for improving overall store operations.
  • Maintained a clean and organized work environment, ensuring safety standards were met consistently.
  • Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.

Assistant Manager

All C's Collectibles
06.2020 - 07.2023
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Streamlined store operations for increased efficiency, implementing new processes and procedures.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Increased sales through effective merchandising strategies and targeted promotions.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.

Education

No Degree - Cisco / Maintenance

Job Corps
Moses Lake, WA

GED -

Big Bend Community College
Moses Lake, WA
08.2005

Skills

  • Operations Monitoring
  • Performance Improvement
  • Technical knowledge
  • Guest service
  • Team motivation
  • Regulatory Compliance
  • Work Delegation
  • Equipment Troubleshooting
  • Problem-Solving
  • POS System Operation
  • Cash Handling
  • Sales and Upselling
  • Organizational Skills

Timeline

Shift Lead

Qdoba Mexican Eats
07.2023 - 02.2024

Assistant Manager

All C's Collectibles
06.2020 - 07.2023

No Degree - Cisco / Maintenance

Job Corps

GED -

Big Bend Community College
Damian Dean