Summary
Overview
Work History
Education
Skills
Languages
Websites
Accomplishments
Timeline
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Damian Guzman

Daly City,CA

Summary

Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.

Overview

4
4
years of professional experience

Work History

Sales Associate

AT&T
Daly City, CA
10.2022 - Current
  • Demonstrated expert knowledge of store products and promotions.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Increased purchase amounts by cross-selling with similar products.
  • Developed trusting relationships with customers by making personal connections.

Solo Operations Manager

San Bruno/ Burlingame Golf Center
San Bruno, CA
07.2021 - 10.2022
  • Performed opening and closing duties, including cash handling.
  • Organized stockroom shelves according to size, color or style.
  • Handled customer complaints in a professional manner.
  • Trained new employees on sales floor procedures and protocols.

Education

High School Diploma -

Jefferson High School
Daly City, CA
06-2021

Associates Degree - Computer Science

City College of San Francisco
San Francisco, CA

Skills

  • Client Account Management
  • Payment Processing
  • Product Sales
  • Store Opening and Closing
  • Time Management
  • Retail Store Operations

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Accomplishments

Performance Awards / Accomplishments:

  • Diamond Club Award Q4 2024 (top 10 sales expert)
  • Diamond Club Award Q1 2025 (top 10 sales expert)
  • Ranked 34th in Sales Rep's, in "Summit" (highest award in AT&T)
  • Ranked 1st in my store's sales performance in 2023 and 2024.
  • Awarded Connectivity Expert 4 different quarters
  • Apple Expert (hand selected by Apple to be sponsored by)

Customer Experience:

  • outstanding reviews on multiple platforms (Google Reviews, Yelp, and AT&T internal review page)

Timeline

Sales Associate

AT&T
10.2022 - Current

Solo Operations Manager

San Bruno/ Burlingame Golf Center
07.2021 - 10.2022

High School Diploma -

Jefferson High School

Associates Degree - Computer Science

City College of San Francisco

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