Damian Perez Dominguez
1042 NW 32nd Ct, Miami
Summary
Dynamic and detail-oriented professional with experience at Miami Management Inc. Skilled in customer service and proficient in Microsoft Office, I excel at managing schedules and enhancing client interactions. Bilingual in Spanish and English, I foster strong relationships and ensure a welcoming environment, effectively addressing inquiries and concerns.
Overview
3
3
years of professional experience
Work History
Front Desk Receptionist
Miami Management Inc.
05.2023 - Current
- Greet and welcome visitors, clients, and staff in a professional and courteous manner.
Direct visitors to the appropriate person or office. - Answer, screen, and forward incoming phone calls.Take and relay messages accurately and promptly.
- Manage appointments, schedules, and calendars.Process incoming and outgoing mail and faxes.Maintain and organize office records and files.Type documents, reports, and other materials.Assist with data entry and other clerical tasks.
- Ensure the reception area is clean, tidy, and presentable.Maintain adequate supplies of stationery, forms, and other materials.
- Provide information to visitors and clients.Address customer inquiries and concerns.Escalate issues to appropriate personnel when necessary.
Childcare Provider
Private Case - Manuel Oliva
03.2022 - 04.2024
- Enforced rules and managed behavior in children with special needs through developmentally appropriate discipline.
- Developed strong relationships with families, providing regular updates on child progress and establishing trust.
- Managed behavior issues effectively using positive reinforcement techniques, fostering a respectful atmosphere within the childcare setting.
- Utilized positive reinforcement techniques to encourage good behavior.
- Provided emotional support and guidance to children during difficult times.
Education
Registered Behavior Technician RBT-23-318666 -
BACB - Behavior Analyst Certification Board
12-2023
High School Diploma -
Pedro Pablo Rivera Cue
Matanzas, Cuba05-2015
Skills
- Customer service
- Attention to detail
- Time management
- Listening skills
- Skilled in Microsoft Office
- Fluent in Spanish and English
- Computer proficiency
Timeline
Front Desk Receptionist
Miami Management Inc.
05.2023 - Current
Childcare Provider
Private Case - Manuel Oliva
03.2022 - 04.2024
Registered Behavior Technician RBT-23-318666 -
BACB - Behavior Analyst Certification Board
High School Diploma -
Pedro Pablo Rivera Cue
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