Highly efficient associate well established in fast paced and challenging environments. Eager to learn with amplitude for applying new knowledge with skill and efficiency.
Overview
1
1
year of professional experience
Work History
Associate
Smallcakes Cupcakery & Creamery
11.2022 - Current
Greeted customers and offered assistance for increased customer satisfaction.
Creative solutions for customers to satisfy specific needs, quality and budget.
Generated sales reports and presentations for senior management.
Stocked merchandise, clearly labeling items, and arranging according to size and color.
Engaged and friendly conversation with customers to better uncover individual needs.
Volunteered for extra shifts during the holidays and other busy periods to alleviate staffing shortages
Prioritized task to meet tight deadlines, pitching in to assist others with project duties.
Provided product price information to customers.
Mentored junior staff on customer service strategies and techniques.
Create promotional materials to advertise products and services.
Managed efficient cash register operations.
Education
High School Diploma -
Valley Vista High School
Surprise, AZ
04.2024
Skills
Stocking and Replenishing
Strong communication and interpersonal skills
Calendar management
Customer relationship management
Team corporation
Customer interaction
Service assistance
Merchandising and display
Safety and cleanliness standards
Exceeding customer expectations
Attention to detail
Hobbies
Love to lift, work out, and keep up on social media promoting others to come alon