Damiana Fields
Bradenton
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Recent graduate with excellent research, technical, and problem-solving skills. Detail-oriented and able to learn new concepts quickly.
Overview
5
5
years of professional experience
2024
2024
years of post-secondary education
Work History
Customer Service Associate
Winn Dixie
bradenton
02.2022 - 10.2024
- Assisted customers with inquiries and product selection in a friendly manner.
- Processed customer transactions efficiently at the checkout counter.
- Maintained store cleanliness and organized merchandise displays.
- Handled customer complaints with empathy and professionalism.
- Assisted customers with returns, exchanges, refunds, and other transactions as needed.
- Handled cash register operations accurately during peak times.
- Trained new hires on products and services, best practices, and protocols to reduce process gaps.
- Organized and prioritized tasks and activities and worked within strict timeframes and deadlines.
Customer Service Cashier
CVS Pharmacy
bradenton
01.2020 - 02.2022
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product inquiries and provided recommendations.
- Managed cash register operations while ensuring accurate cash handling.
Education
Associate of Arts - Criminal Justice
State College of Florida
Bradenton, FL 08.2022 - 05.2025
Manatee High School
bradenton, FLSkills
- Cash handling
- Point-of-sale operation
- Customer complaint resolution
- Product knowledge
- Customer relationship management
- Multi-line phone systems
- Problem resolution
- Problem-solving skills
Timeline
Associate of Arts - Criminal Justice
State College of Florida
08.2022 - 05.2025
Customer Service Associate
Winn Dixie
02.2022 - 10.2024
Customer Service Cashier
CVS Pharmacy
01.2020 - 02.2022
Manatee High School
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