Damien Lisek
Director
Bel Air,MD
Summary
Strategic and people-focused executive with over 25 years of experience in driving performance, compliance, and cross-functional collaboration in highly regulated industries. Proven success in managing complex projects, leading high-performing teams, and optimizing operational workflows. Adept at regulatory documentation, vendor oversight, and submission lifecycle management. I bring a strong foundation in regulatory compliance, document control, and project management execution aligned with FDA and EH&S standards. Skilled in leveraging data, systems and process improvement methodologies to deliver measurable business value.
Overview
34
34
years of professional experience
Work History
Director, Field Sales
Sharps Medical Waste Services
03.2024 - Current
- Lead a regional sales team in executing strategic initiatives and contract strategy across a multi-state region, ensuring alignment with regulatory and operational standards.
- Built and maintained strategic partnerships with C-suite executives and key stakeholders, resulting in a 15% increase in client retention and significant business growth.
- Designed and implemented targeted account strategies leveraging CRM analytics and KPIs, driving my book of business to $10M+ in annual revenue.
- Led contract negotiations and oversee project transitions, ensuring smooth implementation, operational excellence, and long-term profitability.
- Translate data insights into action plans, driving measurable improvements in service quality and operational efficiency.
- Serve as an escalation point for vendor disputes and performance issues, resolving complex challenges and maintaining strong relationships.
- Manage the full contract lifecycle, from proposal development and pricing strategy to execution and renewal.
Surgical Operations Manager
Agiliti Health
12.2023 - 03.2024
- Provide strategic leadership, operational oversight, and financial management to align business initiatives with revenue targets and performance objectives.
- Led and coached a team of laser surgical technicians, ensuring adherence with safety protocols, streamlining workflows, and achieving a 20% improvement in operational efficiency.
- Developed and managed technician schedules, training programs, and resource allocation, enhancing service quality and maximizing team productivity.
- Oversaw equipment inventory and supply chain management, maintaining optimal par levels in line with contract terms and pricing policies, achieving 99.5% compliance with corporate standards.
Program Manager
Stericycle, Inc.
02.2020 - 10.2023
- Directed vendor governance under the Integrated Waste Stream Solutions (IWSS) Program across 140+ medical facilities, ensuring compliance with EH&S regulations and contractual obligations.
- Developed and executed detailed project plans with a focus on EH&S best practices and OSHA standards, managing timelines, resource allocation, and stakeholder communication across hospital staff, internal teams, vendors, and senior leadership.
- Negotiated vendor contracts and service agreements with third-party vendors, analyzing cost structures and budget proposals to enhance spending efficiency and support seamless renewals and new business acquisition.
- Partnered with key stakeholders to identify and implement process improvements, optimizing operational workflows while reinforcing environmental compliance and workplace safety.
- Conducted routine performance reviews and EH&S compliance audits, ensuring alignment with regulatory standards, contractual requirements, and industry best practices in healthcare waste management.
SR Supervisor Hospital Services
Stericycle, Inc.
06.2016 - 02.2020
- Proactively resolved customer inquiries and concerns though on-site visits, effectively communicating the business model and reinforcing client trust within assigned territories.
- Trained, managed, and developed a team of 12 Service Technicians delivering multi-stream waste solutions across 30+ medical facilities, ensuring high service standards and regulatory compliance.
- Oversaw the installation of new products and services, developed customized surveys and service schedules, and ensuring full adherence to hospital protocols and safety regulations.
Operations Manager
The Sports Authority
Baltimore
09.2013 - 06.2016
- Directed store operations and sales initiatives, achieving improvement in overall performance through effective shrink control, labor management, and HR compliance.
- Executed weekly sales strategies, pricing updates, and planogram integrity to maintain high merchandising standards and customer satisfaction.
- Managed payroll and labor scheduling, optimizing workflow efficiency and aligning with financial targets.
Assistant Store Manager
Weis Markets, Inc.
Baltimore
10.2007 - 09.2013
- Met and exceeded store sales goals while elevating customer service standards, resulting in increased customer satisfaction.
- Interpreted and acted on daily sales, labor, inventory, P&L, and payroll reports to drive operational efficiency and cost savings.
- Oversaw logistics, inventory flow, and warehouse organization, ensuring accurate stock levels and timely deliveries.
Customer Relations Manager
First Union / Wachovia Bank
Baltimore
06.1991 - 10.2007
- Led sales operations for a high-volume retail banking branch, driving revenue growth and improving customer satisfaction.
- Developed and implemented strategic initiatives to grow depository accounts, enhance client retention, and increase cross-selling of financial products.
- Managed and coached a team of banking professionals, provided training and performance development to meet corporate sales objectives.
Education
Lean Six Sigma - Green Belt
Six Sigma Global Institute
09.2021
BA - Business Management
Stratford University
Baltimore06.1991
AA - Business Administration
Essex Community College
06.1989
High School Diploma -
Parkville High School
05.1987
Skills
- Healthcare Industry Experience
- Director-Level Leadership
- EH&S
- Operational Excellence
- National Sales & Business Development
- Contract & Vendor Management
- Financial Oversight & Performance Optimization
- Project Management
- Logistics & Supply Chain
- Environmental Consulting & Sustainability Solutions
- Root Cause Analysis & Continuous Improvement
- Regulatory Compliance & Reporting
- Sales Metrics & Growth Strategy
- CRM Platforms: Salesforce
- NetSuite
- B2B Relationships Management
- Team Building & People Development
- Cross-Functional Collaboration
- Client Engagement & Retention Strategies
Timeline
Director, Field Sales
Sharps Medical Waste Services
03.2024 - Current
Surgical Operations Manager
Agiliti Health
12.2023 - 03.2024
Program Manager
Stericycle, Inc.
02.2020 - 10.2023
SR Supervisor Hospital Services
Stericycle, Inc.
06.2016 - 02.2020
Operations Manager
The Sports Authority
09.2013 - 06.2016
Assistant Store Manager
Weis Markets, Inc.
10.2007 - 09.2013
Customer Relations Manager
First Union / Wachovia Bank
06.1991 - 10.2007
Lean Six Sigma - Green Belt
Six Sigma Global Institute
BA - Business Management
Stratford University
AA - Business Administration
Essex Community College
High School Diploma -
Parkville High School
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