Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Damien Paynter

San Antonio,TX

Summary

Adept at team management and organization, I significantly enhanced customer service excellence at HEB Grocery Store. Leveraging skills in complaint resolution and recordkeeping, I led teams to reduce shrink and improve sales accuracy. My background includes coaching employees and streamlining operations, showcasing my exceptional communication and leadership abilities.

Overview

5
5
years of professional experience

Work History

Service Leader

HEB Grocery Store
San Antonio, TX
08.2022 - Current
  • Performed customer service duties such as greeting customers, answering questions, and resolving complaints.
  • Monitored employee performance and provided guidance when needed.
  • Maintained accurate records of daily sales transactions using a POS system.
  • Minimized shrink by teaching staff anti-theft techniques, securing valuable items and auditing inventory regularly.
  • Motivated teams by recognizing and rewarding excellence.

Political Campaigner

N/a
N/a, N/a
03.2021 - Current
  • Conducted research on political issues, trends, and candidates.

Cashier

Quicktripexp
San Antonio, TX
01.2022 - 07.2023
  • Greeted customers and answered any questions they had about the store's products and services.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Identified discrepancies between actual count and register balance; made corrections accordingly.

Service Leader

Discount Tire
San Antonio, TX
08.2020 - 03.2021
  • Conducted inventory management tasks including stocking shelves, ordering supplies, and tracking sales.
  • Ensured compliance with health and safety regulations by conducting regular inspections of the premises.
  • Monitored employee performance and provided guidance when needed.

Cashier

Texbest
Elmendorf, TX
04.2020 - 08.2020
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.

Education

Some College (No Degree) - Computer And Information Sciences

Palo Alto College
San Antonio, TX

Skills

  • Coaching and mentoring
  • Call center experience
  • Organization and recordkeeping
  • Customer service excellence
  • Team management
  • Exceptional communication
  • Complaint resolution
  • Report preparation

Affiliations

  • I love Playing Video Games On my Computer
  • Love Yugioh the card game
  • Rock climbing

Timeline

Service Leader

HEB Grocery Store
08.2022 - Current

Cashier

Quicktripexp
01.2022 - 07.2023

Political Campaigner

N/a
03.2021 - Current

Service Leader

Discount Tire
08.2020 - 03.2021

Cashier

Texbest
04.2020 - 08.2020

Some College (No Degree) - Computer And Information Sciences

Palo Alto College

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Damien Paynter