Damion Helvey
Surprise,AZ
Summary
Operations and quality leader with extensive experience supervising warehouse teams, managing daily workflows, and maintaining high standards in fast-paced distribution environments. Strong background in quality assurance, shipping/receiving, safety compliance, employee development, and productivity management. Known for disciplined leadership, clear communication, and a commitment to continuous improvement.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Quality Assurance Supervisor
Living Spaces Furniture
Phoenix, AZ
01.2023 - Current
- Lead quality operations across warehouse departments, ensuring accuracy, compliance, and adherence to SOPs.
- Conduct audits, investigate non-conformance issues, and implement corrective and preventive actions.
- Analyze operational data to identify productivity gaps and improvement opportunities.
- Prepare quality scorecards and reports to support leadership decision-making.
- Provide coaching and cross-training to enhance team performance and readiness.
- Support warehouse operations by maintaining workflow efficiency, safety compliance, and production standards.
Speed Lead / Team Lead
Living Spaces Furniture
Phoenix, AZ
06.2022 - 12.2022
- Coordinated daily warehouse operations across multiple shifts to meet production goals.
- Trained new hires, including lift certification and safety instruction.
- Delivered 5S, Lean, and safety training to reinforce operational discipline.
- Partnered with leadership to resolve workflow issues and maintain productivity.
- Coordinated equipment repairs with vendors to minimize downtime.
Team Lead
The RealReal
Arizona
06.2021 - 04.2022
- Supervised a fulfillment team of 45+ employees, consistently meeting productivity and quality targets.
- Trained and coached new hires to improve accuracy and performance.
- Monitored UPH and KPIs, implementing strategies to maintain or exceed goals.
- Managed international shipments and documentation.
- Filled in for shipping/dock leadership to ensure smooth outbound operations.
Parts Manager
Cornforth-Campbell CARSTAR
Puyallup, WA
10.2019 - 07.2021
- Managed parts procurement, inventory accuracy, and vendor relationships to support daily production.
- Coordinated with technicians and leadership to maintain workflow efficiency.
- Conducted inspections and quality checks to prevent delays.
- Handled invoicing, credits, and financial documentation.
Education
High School Diploma -
Manchester Jr/Sr High School
North Manchester, INCollege Coursework (Non-Degree) - Criminal Justice, Sports Management
Indiana Tech
College Coursework (Non-Degree) - Exercise Science
Manchester College
College Coursework (Non-Degree) - Business Management
Ivy Tech
College Coursework (Non-Degree) - Business Management
IPFW
Skills
- Warehouse operations management
- Process improvement strategies
- Data analysis techniques
- Vendor relationship management
- Problem solving skills
- Attention to detail
- Effective communication
- Team leadership and training
- Shipping and receiving logistics
- Quality assurance practices
- OSHA compliance and safety
- Labor planning and scheduling
- Lean methodologies and 5S
- Performance metrics reporting
- Cross-functional collaboration
- Time management skills
Websites
Certification
- Lean Six Sigma Foundations
- CPR / First Aid (previously certified)
Timeline
Quality Assurance Supervisor
Living Spaces Furniture
01.2023 - Current
Speed Lead / Team Lead
Living Spaces Furniture
06.2022 - 12.2022
Team Lead
The RealReal
06.2021 - 04.2022
Parts Manager
Cornforth-Campbell CARSTAR
10.2019 - 07.2021
High School Diploma -
Manchester Jr/Sr High School
College Coursework (Non-Degree) - Criminal Justice, Sports Management
Indiana Tech
College Coursework (Non-Degree) - Exercise Science
Manchester College
College Coursework (Non-Degree) - Business Management
Ivy Tech
College Coursework (Non-Degree) - Business Management
IPFW