Damion Lee
Decatur,IL
Summary
Dynamic and results-driven professional with extensive experience as a Sales Associate at Circle K, excelling in customer service and relationship building. Proven ability to enhance store efficiency and promote merchandise effectively. Skilled in cash handling and conflict resolution, consistently delivering exceptional service in high-pressure environments.
Overview
7
7
years of professional experience
Work History
Sales Associate
Circle K
05.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Solved customer challenges by offering relevant products and services.
- Engaged with customers to effectively build rapport and lasting relationships.
Forklift Operator
CJ Logistics
06.2020 - 01.2024
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Operated forklift in compliance with OSHA guidelines and organizational policies.
- Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
- Unloaded and stacked materials by raising and lowering lifting devices.
- Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
- Demonstrated versatility in operating various types of forklifts, including sit-down, stand-up, and reach varieties, to accommodate different warehouse layouts and requirements.
Forklift Operator
Express Employment
04.2018 - 06.2020
- Transported goods between warehouse locations according to shipment and storage needs.
- Collaborated with team members to complete tasks quickly and increase overall productivity.
- Coordinated with supervisors to prioritize tasks, ensuring the most urgent shipments were processed first.
- Minimized product damage through careful maneuvering and transporting of fragile items.
- Reduced loading times for shipping trucks by efficiently organizing and staging pallets.
- Enhanced workplace safety by diligently inspecting forklifts before each shift and reporting any issues promptly.
- Coordinated with other lift truck drivers and production personnel to process orders efficiently.
- Maintained clean and safe work environment, contributing to reduction in workplace accidents.
Education
No Degree - Vocational School in Warehousing And Distribution
Lakeland College
Mattoon, ILSkills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Multi-tasking strength
- Problem-solving
- Excellent people skills
- Reliable and punctual
- Goal oriented
- Exceptional customer service
- Relationship building
- Outgoing personality
- Cash handling
- Money handling
- Flexible schedule
- Verbal/written communication
- Cash register operation
- Stocking and receiving
- Cash handling accuracy
- Conflict resolution
- Store opening and closing
- Sales expertise
Timeline
Sales Associate
Circle K
05.2024 - Current
Forklift Operator
CJ Logistics
06.2020 - 01.2024
Forklift Operator
Express Employment
04.2018 - 06.2020
No Degree - Vocational School in Warehousing And Distribution
Lakeland College