Damise Young
Flushing,MI
Summary
Seeking a Compassionate Residential Treatment House Manager dedicated to directing efficient operations in care facility. Offering hands-on experience scheduling and supervising staff, proposing house budgets and arranging appointments and calendars. Accommodating and welcoming professional possessing excellent time management, communication, and interpersonal skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
District Manager
Eden prairie Residential Care Service
Flint, MI
12.2023 - Current
- Ensured that all necessary safety protocols were followed while providing care in the home environment.
- Provided crisis management interventions as needed to address behavioral issues in a timely manner.
- Coordinated transportation for residents to medical appointments or other activities outside the group home setting.
- Responded quickly and appropriately to emergency situations by implementing safety measures when needed.
- Collaborated with other healthcare professionals such as psychiatrists, psychologists, therapists to provide comprehensive care services for clients.
- Resolved concerns regarding staff, residents, and care to maintain standards throughout group home.
Assistant Manager
Rite Aid
Burton, MI
06.2021 - 10.2023
- Created and presented monthly reports to management on sales performance.
- Monitored employee performance and provided feedback on a regular basis.
- Handled cash register transactions accurately while providing excellent customer service.
- Resolved customer complaints in a timely manner to maintain positive relationships with customers.
- Performed regular audits to ensure compliance with company standards.
Resident Aide
The Pines of Burton Memory Care
Flint, MI
02.2021 - 06.2022
- Planned optimal meals based on established nutritional plans.
- Requested and restocked supplies in tub rooms, linen storage and resident personal areas.
- Organized and administered medications on schedules to alleviate symptoms and improve quality of life.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Answered patient call signals and signal lights to determine patients' needs.
Assistant Manager
Family Dollar
Detroit, MI
11.2018 - 03.2019
- Formulated pricing policies for merchandise, examined merchandise to ensure correct pricing and display, supervised 7-10 employees, scheduled work hours, resolved conflicts, determined salaries, inventoried stock, enforced safety rules, planned and prepared work schedules, managed retail store, supervised employees on company policies.
Education
Diploma -
Beecher Adult High School
01.2008
Skills
- Merchandising
- Materials Handling
- Multi-line Phone Systems
- Management
- Food Service
- Supervising Experience
- Kitchen Experience
- Office Management
- Meal Preparation
- Caregiving
- Cash Handling
- Cleaning Experience
- Microsoft Powerpoint
- Behavioral Management
Certification
- cpr certificate
- Medication trained
Timeline
District Manager
Eden prairie Residential Care Service
12.2023 - Current
Assistant Manager
Rite Aid
06.2021 - 10.2023
Resident Aide
The Pines of Burton Memory Care
02.2021 - 06.2022
Assistant Manager
Family Dollar
11.2018 - 03.2019
Diploma -
Beecher Adult High School
- cpr certificate
- Medication trained
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