Damita May

• Process the booking and releasing of inmates.
• Receives inmate cash and valuables at time of booking, issues receipts and returns property at time of release.
• Performs cashier services for bail bonds purposes.
• Inputs and verifies data into computer system to create or update inmate records.
• Answers the telephone, routes calls, provides public with general information.
• Records all inmate movement in and out of the correctional center using monitors.

• Determine eligibility for a variety of public assistance and health related programs. Interview applicants and recipients of public assistance while explaining eligibility.
• Assists clients in completing required applications while researching and verify information provided by clients by contacting employers, landlords, utility companies and personal creditors in order to confirm and process information to establish eligibility.

• Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
• Consistently lifted materials weighing as much as 50 pounds.
• Operated RF scanners to track merchandise and verify contents of containers.
• Assisted in loading and unloading shipments, ensuring proper handling of fragile items to prevent damage during transit.

• Handled sensitive personal information with discretion while assisting customers in obtaining identification cards or updating their records accordingly.
• Facilitated smooth customer interactions by addressing questions or concerns regarding DMV policies in a clear and concise manner.
• Ensured compliance with state laws by verifying required documentation for vehicle title transfers and registrations.
• Managed high-stress situations effectively, maintaining a calm demeanor while assisting frustrated or upset clients.
• Provided excellent service to customers seeking driving permits or license renewals, resulting in positive feedback from clients.
• Calculated and remitted state sales tax, service, and other charges.
• Updated operational records or licensing information using computer terminals.
• Improved customer experience by patiently guiding individuals through complex forms and processes related to their specific needs.
• Increased customer satisfaction by providing knowledgeable assistance with DMV rules, regulations, and procedures.
• Maintained a high level of accuracy when entering data into the DMV system, reducing errors and improving overall efficiency.

• Enhanced passenger safety by conducting thorough security screenings and inspections of luggage, vehicles, and individuals.
• Assisted passengers with special needs or disabilities during the security screening process, ensuring their comfort and dignity were maintained at all times.
• Detected potential threats by utilizing advanced screening technology, such as X-ray machines and metal detectors.
• Maintained a high level of situational awareness during peak travel times, enabling quick response to potential issues.

• Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.
• Monitored and reported student progress and development, offering mentoring as needed.
• Supervised recess, lunch and daily student intake and dismissal.
• Supported lead teacher in organizing field trips, enhancing real-world connections to classroom content for increased understanding.

Setup and tear down events and meeting spaces at major strip hotels

• Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
• Reviewed files, records and other documents to obtain information to respond to requests.
• Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
• Maintained confidentiality in handling sensitive information while performing administrative tasks.

• Perform general office duties such as typing, operating office machines and sorting mail.
• Fingerprint individuals
• Answer semi-heavy phones
• Gather materials to be filed by the department or employees
• Sort or classify information according to guidelines