Veronica Garcia
Las Vegas
Summary
Customer service professional with extensive experience in law enforcement support roles, achieving high productivity and efficient task execution. Expertise in record-keeping and database management systems, ensuring accuracy and reliability in all documentation. Demonstrates strong critical thinking and problem-solving abilities, emphasizing clear communication and precise documentation.
Overview
11
11
years of professional experience
Work History
Law Enforcement Support Technician
Las Vegas Metropolitan Police Dept
Las Vegas
04.2025 - Current
- Executed background checks for individuals applying for concealed weapons permits.
- Utilized NCIC and CJIS databases to gather criminal history information.
- Assisted in preparing incident crime and accident reports.
- Supported data entry using company-specific software systems.
- Conducted fingerprinting services for new hires and background checks.
Shipping and Receiving Sales Specialist
REI
Las Vegas
08.2019 - 03.2025
- Educated clients about product features and benefits.
- Conducted inventory checks to ensure stock availability.
- Maintained store cleanliness and visual merchandising standards.
- Stayed up to date on company products and services to support sales objectives.
- Assisted customers in selecting outdoor gear and apparel.
Server
Dukes La Jolla
San Diego
09.2016 - 07.2019
- Maintained cleanliness and organization of dining area and service stations.
- Processed orders using point-of-sale system accurately and promptly.
- Resolved customer complaints with professionalism and care.
- Trained new servers on menu items and service standards.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Provided exceptional customer service to enhance dining experiences.
front desk
Faces+ Laser and Surgery Center
San Diego
03.2015 - 07.2016
- Managed patient scheduling and appointment confirmations for efficient office operations.
- Coordinated insurance verification and authorization processes for patient services.
- Assisted with patient check-in and check-out procedures to enhance service delivery.
- Maintained electronic health records with accuracy and attention to detail.
- Addressed patient inquiries and concerns promptly to ensure satisfaction.
Education
Some College -
San Francisco State University
07.2013
High School Diploma -
Santa Maria High School
06.2011
Skills
- Data entry
- Incident reporting
- Fingerprinting services
- Attention to detail
- Problem solving
- Effective communication
- Team collaboration
- NCIC database
- Background checks
- Bilingual communication
Timeline
Law Enforcement Support Technician
Las Vegas Metropolitan Police Dept
04.2025 - Current
Shipping and Receiving Sales Specialist
REI
08.2019 - 03.2025
Server
Dukes La Jolla
09.2016 - 07.2019
front desk
Faces+ Laser and Surgery Center
03.2015 - 07.2016
Some College -
San Francisco State University
High School Diploma -
Santa Maria High School