Quinten Hoey
Bullhead City,AZ
Summary
Detail-oriented professional with strong skills in customer service and issue resolution. Experienced in maintaining safety protocols and data accuracy, committed to enhancing security and support within any organization.
Overview
10
10
years of professional experience
Work History
Law Enforcement Support Technician
Las Vegas Metropolitan Police Dept
06.2025 - 09.2025
- Provided exceptional customer service by addressing concerns promptly and professionally.
- Responded to telephone, email and in-person inquiries regarding law enforcement incidents.
Security Officer
Laughlin River Lodge
03.2024 - 06.2025
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
Inventory Control Specialist
Dot Foods Inc.
02.2021 - 01.2022
- Conducted regular audits of stock levels, ensuring compliance with company standards.
- Analyzed inventory data to identify trends and optimize stock replenishment strategies.
- Used equipment like forklifts and pallet jacks to move inventory.
- Conducted periodic cycle counts to verify inventory accuracy, identifying discrepancies early on to mitigate potential issues.
- Verified incoming products and checked delivery totals to keep system records current and accurate.
Security Officer
Laughlin River Lodge
03.2016 - 02.2021
- Monitored premises to ensure safety and compliance with security protocols.
- Conducted regular patrols to identify and address potential security threats.
- Assisted in emergency response situations, coordinating with local law enforcement.
- Trained new security personnel on procedures and emergency protocols.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
Education
High School Diploma -
Mohave Accelerated Learning Center
Bullhead CitySkills
- Troubleshooting abilities
- Issue resolution
- Desktop support
- Active listening
- Information protection
- Account updating
- Customer service
- Verbal and written communication
- Data entry
- Complaint resolution
Timeline
Law Enforcement Support Technician
Las Vegas Metropolitan Police Dept
06.2025 - 09.2025
Security Officer
Laughlin River Lodge
03.2024 - 06.2025
Inventory Control Specialist
Dot Foods Inc.
02.2021 - 01.2022
Security Officer
Laughlin River Lodge
03.2016 - 02.2021
High School Diploma -
Mohave Accelerated Learning Center