Damiya Carter
Detroit,MI
Summary
Dynamic and customer-focused professional with experience at Dave’s Hot Chicken, excelling in high-pressure environments. Proven ability to enhance customer satisfaction and foster team collaboration. Skilled in effective time management and adept at multitasking, ensuring seamless operations and a welcoming atmosphere for guests. Compassionate and motivated Certified Nursing Assistant (CNA) seeking an entry-level position in a healthcare facility to provide high-quality patient care. Recently completed a CNA training program and received state certification. Dedicated to supporting nurses, ensuring patient comfort, and maintaining a safe, clean environment.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Host
Dave’s Hot Chicken
Troy, MI
04.2023 - 05.2025
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Contributed to team success through effective communication and cooperation with coworkers and management.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Sales Associate
Old Navy
Warren, MI
06.2021 - 03.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Education
Centerline High School
Center Line, MISkills
- Customer service
- Team collaboration
- Multitasking proficiency
- Effective time management
Certification
CNA certification
Additional Information
During my CNA program I was able to receive clinical experience for 3 days at Beaconshire Nursing Facility located at 21630 Hessel Ave Detroit, MI 48219 United States.
Some things I practiced during my clinical rotation included
- Assisted patients with activities of daily living (ADLs), including bathing, feeding, dressing, and mobility.
- Monitored vital signs and reported changes to nursing staff.
- Learned to maintain patient dignity and provide emotional support in a professional healthcare setting.
- Ensured proper infection control procedures and maintained a clean, safe environment.
Timeline
Host
Dave’s Hot Chicken
04.2023 - 05.2025
Sales Associate
Old Navy
06.2021 - 03.2023
Centerline High School