Damjan Stojcheski
Shift Menager
Ljubljana,SLO
Summary
Dynamic Shift Manager with a proven track record at KFC and McDonald's, enhancing team performance and customer satisfaction through effective leadership and staff development. Skilled in inventory control and handling customer complaints, excelling in creating positive work environments and ensuring quality assurance. Achieved significant improvements in efficiency and service standards.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
4
4
Languages
Work History
Shift Manager
KFC
Ljubljana, Slovenia
01.2025 - Current
- Promoted a positive work environment through open communication and constructive feedback.
- Tracked receipts, employee hours, and inventory movements.
- Monitored inventory levels closely, maintaining optimal stock availability while minimizing waste and costs.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Supervised employees and oversaw quality compliance with company standards for food and services.
Shift Manager
McDonald's
Ljubljana, Slovenia
09.2022 - 01.2025
- Promoted a positive work environment through open communication and constructive feedback.
- Tracked receipts, employee hours, and inventory movements.
- Monitored inventory levels closely, maintaining optimal stock availability while minimizing waste and costs.
- Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Supervised employees and oversaw quality compliance with company standards for food and services.
Restaurant Waiter
Restaurant Libra
Kruševo, N. Macedonia
03.2018 - 05.2020
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas for optimal guest experience.
Education
High School Diploma -
SOU "Naum Naumovski Borche"
Kruševo, N. Macedonia 09.2014 - 08.2018
Skills
Inventory control
Staff development
Team development
Equipment troubleshooting
Handling customer complaints
Quality assurance
Safety compliance
Supply ordering
Staff motivation
Employee training
Decision-making
Opening and closing procedures
Music and sport
I enjoy singing, playing the guitar and drums. I am also passionate about sports, particularly running and occasionally going to the gym.
Timeline
Shift Manager
KFC
01.2025 - Current
Shift Manager
McDonald's
09.2022 - 01.2025
Restaurant Waiter
Restaurant Libra
03.2018 - 05.2020
High School Diploma -
SOU "Naum Naumovski Borche"
09.2014 - 08.2018
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