Summary
Overview
Work History
Education
Skills
Timeline
Generic

Damon Early III

Cornelius,NC

Summary

Dynamic leader with proven success at Urban Air Adventure Park, enhancing customer satisfaction and team productivity through effective staff management and training. Skilled in operations management and verbal communication, adept at resolving conflicts and mentoring teams for peak performance. Achieved significant improvements in employee engagement and customer service excellence.

Overview

3
3
years of professional experience

Work History

Manager

Urban Air Adventure Park
05.2021 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Onboarded new employees with training and new hire documentation.

Volunteer

Gaffney Middle School
06.2023 - 08.2023
  • Communicated with staff members to stay informed about volunteer opportunities and events.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Used strong interpersonal communication skills to convey information to others.
  • Assisted with special events and programs.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Mentored new volunteers, fostering a supportive and inclusive team environment.

Education

Bachelor of Science - Computer Science Programming

Limestone College
Gaffney, SC
05.2024

Associate of Arts -

Central Piedmont Community College
Charlotte, NC
07.2021

Skills

  • Team Leadership
  • Time Management
  • Verbal and written communication
  • Complex Problem-Solving
  • Staff Training and Development
  • Staff Management
  • Operations Management
  • Customer Relationship Management (CRM)
  • Policy Implementation
  • Schedule Preparation
  • Customer Service
  • Computer Skills

Timeline

Volunteer

Gaffney Middle School
06.2023 - 08.2023

Manager

Urban Air Adventure Park
05.2021 - Current

Bachelor of Science - Computer Science Programming

Limestone College

Associate of Arts -

Central Piedmont Community College
Damon Early III