Damon Miles Fuhriman
Logan,UT
Summary
Accomplished Assistant General Manager at Dominos with a proven track record in operations management and staff development. Excelled in inventory control, money management, and fostering team leadership expertise. Demonstrated exceptional employee relations and problem-solving skills, ensuring efficient workflow and quality service at IHOP and Kneaders Bakery.
Overview
4
4
years of professional experience
Work History
Assistant General Manager
Dominos
Hyrum, UT
07.2023 - Current
- Handled cash accurately and prepared deposits.
- Motivated, trained, and disciplined employees to maximize performance.
- Resolved problems promptly to elevate customer approval.
- Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste.
Server
IHOP
Logan, UT
05.2023 - 07.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Assistant Head Baker
Kneaders Bakery
Logan, UT
05.2022 - 05.2023
- Streamlined production processes for increased efficiency and reduced waste.
- Managed daily production schedules for timely order fulfillment and customer satisfaction.
- Implemented quality control measures, resulting in consistent product excellence.
- Cultivated a positive work atmosphere by fostering teamwork among staff members.
Customer Service Representative
That Guys Soda Shop
Tremonton, UT
05.2021 - 08.2021
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Assistant Manager
Dominos
Tremonton, UT
05.2020 - 06.2021
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Education
Associate of Science - General Education
Utah State University
Logan, UT12.2023
Skills
- Staff Management
- Inventory Control
- Operations Management
- Staff Development
- Team leadership expertise
- Employee Relations
Timeline
Assistant General Manager
Dominos
07.2023 - Current
Server
IHOP
05.2023 - 07.2023
Assistant Head Baker
Kneaders Bakery
05.2022 - 05.2023
Customer Service Representative
That Guys Soda Shop
05.2021 - 08.2021
Assistant Manager
Dominos
05.2020 - 06.2021
Associate of Science - General Education
Utah State University