Summary
Overview
Work History
Education
Skills
Timeline
Generic

Damya Watson

Ronkonkoma,NY

Summary

Operations professional with strong grasp of process optimization, strategic planning, and project management. Known for effective team collaboration and delivering consistent results in dynamic environments. Adept at improving operational efficiency, and adapting to evolving business needs. Recognized for leadership, problem-solving abilities, and excellent communication skills.

Overview

5
5
years of professional experience

Work History

Branch Operations Lead

JPMorgan Chase
02.2025 - Current
  • Supervised daily banking operations, ensuring compliance with regulatory requirements and internal policies.
  • Trained and mentored staff on operational procedures and customer service excellence.
  • Streamlined transaction processing systems to enhance efficiency and reduce errors.

Associate Banker - Full Time

JP Morgan & Chase
07.2022 - 02.2025
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Maintained friendly and professional customer interactions.
  • Educated customers on features and benefits of banking products and services, as well as online banking and mobile banking applications.

Receptionist

JSJ medical group
09.2020 - 05.2023
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered phone promptly and directed incoming calls to correct offices.

Retail Sales Associate

H&M
05.2021 - 07.2022
  • Greeted customers and helped with product questions, selections, and purchases enhancing overall shopping experience.
  • Managed inventory restocking and organization, ensuring optimal product availability.
  • Conducted register transactions accurately, maintaining financial integrity and efficiency.

Education

MBA - Banking And Finance, Operational Leadership

Wilmington University
New Castle, DE
05-2026

Bachelor's - Healthcare Management

ST. FRANCIS COLLEGE
05.2023

Skills

  • Operational efficiency
  • Team leadership and motivation
  • Cash handling and management
  • Scheduling coordination

Timeline

Branch Operations Lead

JPMorgan Chase
02.2025 - Current

Associate Banker - Full Time

JP Morgan & Chase
07.2022 - 02.2025

Retail Sales Associate

H&M
05.2021 - 07.2022

Receptionist

JSJ medical group
09.2020 - 05.2023

Bachelor's - Healthcare Management

ST. FRANCIS COLLEGE

MBA - Banking And Finance, Operational Leadership

Wilmington University

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