Judy Hall
Palmyra,PA
Summary
Dynamic operations leader with a proven track record at AutoZone, excelling in operational efficiency and team management. Successfully developed strategic plans that drove revenue growth and enhanced customer satisfaction. Adept at mentoring staff.
Overview
15
15
years of professional experience
Work History
Branch Operations Lead
Autopart International
02.2025 - Current
- Managed daily operations to guarantee timely parts delivery to customers.
- Supervised inventory control operations.
- Assigned daily responsibilities to operations team members.
- Trained current team members on the Bring system to optimize delivery efficiency.
- Fostered a positive work environment by promoting open communication, teamwork, and employee engagement.
Commercial Manager
AutoZone
12.2010 - 12.2024
- Developed and implemented strategic commercial plans to enhance market presence.
- Analyzed market trends to identify growth opportunities and drive revenue expansion.
- Collaborated with cross-functional teams to streamline operations and improve customer satisfaction.
- Managed key client relationships, ensuring alignment with business objectives and fostering long-term partnerships.
- Mentored junior staff in best practices for commercial strategy execution and client engagement techniques.
- Strengthened client relationships through regular communication and timely resolution of issues, leading to increased customer satisfaction.
- Used key metrics and prepared reports for senior management to monitor performance of commercial activities.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
Education
High School Diploma - Business
Palmyra Area Senior High School
Palmyra, PA06.1989
Skills
- Operational efficiency
- Motivational attitude
- Scheduling coordination
- Workforce management
- Warehouse management
- Order fulfillment
- Procedure implementation
- Acknowledgment of customer needs
- Strong team building skills
- People management proficiency
- Operations management
- Task delegation
- Cycle counting
- Warehouse operations
- Staff supervision
- Delegation
- Management
Timeline
Branch Operations Lead
Autopart International
02.2025 - Current
Commercial Manager
AutoZone
12.2010 - 12.2024
High School Diploma - Business
Palmyra Area Senior High School