Dedicated and hardworking professional successful at leading and motivating retail workers to provide exceptional service every time. Willing to learn new things.
Overview
6
6
years of professional experience
2026
2026
years of post-secondary education
Work History
Shift Lead Manager
MOD Pizza
Highland, IN
09.2024 - Current
Supervised daily operations to ensure smooth workflow and customer satisfaction.
Trained new team members on food safety and service standards.
Coordinated staff schedules to optimize coverage during peak hours.
Managed inventory levels and assisted with stock replenishment processes.
Handled customer complaints professionally and resolved issues promptly.
Trained new employees on procedures, policies, and job functions.
Coordinated shift workers for inventory receiving, auditing and restocking.
Food Pantry Volunteer
Saint mary ann catholic church
Gary, Indiana
06.2020 - 09.2025
Maintained inventory of food supplies and replenished stock as needed.
Sorted and organized donations of canned goods, non-perishable food, and other items.
Received deliveries of donations and orders, unloading items and assisting with classification and placement onto shelves.
Stocked canned goods, boxed items, refrigerated perishables and other shelf items throughout shift, removing empty food cartons and breaking down boxes as necessary.
Assisted in packing bags of groceries for clients prior to distribution.
Inventoried donated food items to ensure accuracy of records.