Dan Almeida
Maryland,MD
Summary
Creative and detail-oriented professional with experience in product photography and eCommerce website management. Dedicated to supporting both team members and clients through clear communication and organized workflows. Skilled in coordinating appointments, managing correspondence, and maintaining digital storefronts, while producing high-quality visual content that enhances brand presentation. Brings a positive, collaborative approach and strong relationship-building abilities to every aspect of operations.
Overview
13
13
years of professional experience
Work History
Executive Administrative Assistant
Verbena Salon & Spa
01.2017 - Current
- Designed and printed menus.
- Maintained an email newsletter with over 3,000 recipients.
- Performed troubleshooting on company electronics ranging from computers to audio equipment.
- Oversaw move from original location to newer location, including standing in for primary business owners.
- Managed and updated company online store using a CMS, ensuring accurate product listings, timely content updates, and a seamless user experience
- Drove online sales by producing and editing original, high-quality product photography, enhancing brand presentation and customer engagement
Language Data Analyst (Transcription)
University of Maryland Language Fluency Laboratory
01.2021 - 01.2022
- Phonetically transcribed recorded conversations between researchers, parents, and young children for the purpose of tracking speech issues.
- Verified accuracy of transcribed material prior to finalization.
- Trained new transcriptionists to improve skills in use of transcription equipment.
- Enhanced document security by enforcing strict confidentiality measures, protecting sensitive information.
Administrative Assistant
Verbena Salon & Spa
01.2013 - 01.2017
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Handled cash transactions and maintained sales and payments records accurately.
- Managed last-minute schedule changes with minimal disruption to daily operations or customer service levels.
Education
Bachelor of Science - Web Development and Digital Design
University of Maryland Global Campus
Adelphi, MD05.2026
Associate of Arts - Studio Art
Frederick Community College
Frederick, MD07.2020
Skills
- Customer service
- Document preparation
- Telephone skills
- Photography
- Content management systems (CMS)
- Schedule management
Languages
Spanish
Professional Working
Portuguese
Native or Bilingual
Timeline
Language Data Analyst (Transcription)
University of Maryland Language Fluency Laboratory
01.2021 - 01.2022
Executive Administrative Assistant
Verbena Salon & Spa
01.2017 - Current
Administrative Assistant
Verbena Salon & Spa
01.2013 - 01.2017
Bachelor of Science - Web Development and Digital Design
University of Maryland Global Campus
Associate of Arts - Studio Art
Frederick Community College