Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Languages
Interests
Timeline
Generic

Dan Leone

Spring,Texas

Summary

Dynamic professional with a proven track record at Uber, excelling in operational efficiency and customer satisfaction. Demonstrated flexibility and punctuality while training drivers and resolving issues. Skilled in performance monitoring and process improvement, enhancing service quality and team productivity. Committed to maintaining cleanliness and safety standards in fast-paced environments.

Overview

26
26
years of professional experience

Work History

Uber Partner

Uber
03.2016 - 03.2023
  • Managed efficient ride allocation and driver communication using Uber's proprietary app.
  • Trained new drivers on platform usage and operational best practices to enhance service quality.
  • Monitored performance metrics to identify areas for process improvement and operational efficiency.
  • Assisted in resolving rider complaints by implementing timely solutions, ensuring customer satisfaction.

Garden Associate

Home Depot
08.2020 - 02.2023
  • Assisted customers with gardening product selection and care advice.
  • Maintained cleanliness and organization of garden displays and inventory areas.
  • Learned proper handling techniques for various gardening tools and equipment.
  • Supported team in stocking shelves with seasonal plants and supplies.

Lyft

Lyft And Uber
03.2016 - 03.2021
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Grocery Sacker

Kroger
03.2017 - 06.2017
  • Assisted customers with bagging groceries efficiently while ensuring product integrity.
  • Operated cash register as needed, providing exceptional customer service during peak hours.
  • Collaborated with team members to maintain cleanliness and organization in work areas.
  • Trained new staff on proper bagging techniques and customer interaction protocols.

Warehouse Supervisor

Hygeia Enviroclean Inc
09.1997 - 09.2016
  • Oversaw daily warehouse operations, ensuring compliance with safety standards and efficiency protocols.
  • Managed inventory control processes, optimizing stock levels and reducing discrepancies.
  • Trained and mentored staff on operational procedures and best practices for productivity.
  • Implemented process improvements that enhanced workflow efficiency and reduced turnaround times.

Education

Airframe And Powerplant License -

Northrup Rice Aviation
Houston, TX
05-1997

Wentworth Military Academy
Lexington, MO
05-1990

Skills

  • Flexibility
  • Punctuality
  • Cleanliness
  • Situational awareness

Accomplishments

Supervised and worked on vintage military aircraft.

Affiliations

  • Vietnam War Flight Museum
  • Commemorative Air Force
  • International Plastic Modelers Society
  • Experimental Aircraft Association
  • American Legion

Languages

Spanish
Limited Working

Interests

  • Tech enthusiast, passionate about exploring the latest advancements and innovations
  • I enjoy helping others and giving back to the community
  • Supporting STEM education initiatives and mentorship programs

Timeline

Garden Associate

Home Depot
08.2020 - 02.2023

Grocery Sacker

Kroger
03.2017 - 06.2017

Uber Partner

Uber
03.2016 - 03.2023

Lyft

Lyft And Uber
03.2016 - 03.2021

Warehouse Supervisor

Hygeia Enviroclean Inc
09.1997 - 09.2016

Airframe And Powerplant License -

Northrup Rice Aviation

Wentworth Military Academy

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