Dan Steil
West Chester
Summary
Dedicated customer service associate with proven skills in problem resolution, team collaboration, and effective communication. Committed to delivering exceptional service and enhancing customer satisfaction. I have encountered multiple situations where I worked with multiple people to resolve technical and customer related issues as quickly as possible.
Overview
5
5
years of professional experience
Work History
Customer Service Associate
Pete’s Express Car Wash/Flagship Car Wash
West Chester, PA
07.2021 - 04.2026
- Delivered exceptional customer service, addressing inquiries and resolving issues efficiently.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Collaborated with team members to achieve monthly targets and optimize workflow efficiency.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Operated point-of-sale system to process transactions accurately and swiftly.
- Maintained cleanliness and organization of the car wash facility, ensuring optimal customer experience.
- Collaborated with team members to enhance service delivery and streamline operations.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Education
High School Diploma -
West Chester East High School
West Chester, PASkills
- Customer service
- POS system operation
- Understanding customer needs
- Store maintenance
- Customer support
- Problem resolution
- Team collaboration
- Stock replenishment
Languages
English
Full Professional
Timeline
Customer Service Associate
Pete’s Express Car Wash/Flagship Car Wash
07.2021 - 04.2026
High School Diploma -
West Chester East High School