Dan Wright
Lexington,SC
Summary
Accomplished Director of Operations with a proven track record at MPZ Holdings, enhancing operational efficiency and leadership training across multiple franchises. Skilled in strategic planning and cost control, I led teams to top 5% performance levels and improved profitability by 2.5%. Expert in process improvement and performance analysis, I excel in fostering high-achieving environments.
Overview
15
15
years of professional experience
Work History
Director of Operations
MPZ Holdings
Columbia, South Carolina
08.2022 - 10.2024
- Directed the operations and logistics of a multi-million dollar business.
- Developed and implemented operational strategies to maximize efficiency, reduce costs, and improve customer satisfaction.
- Managed day-to-day operations of a large staff in multiple departments.
- Provided leadership and guidance to subordinate managers and supervisors.
- Analyzed financial data to make informed decisions on cost savings initiatives.
- Oversaw 4 Area Supervisors and 31 General Managers across 3 states
- Implemented systems for monitoring employee attendance, scheduling, payroll.
Franchise Business Consultant
Marco's Pizza
Columbia, SC
08.2021 - 08.2022
- Consulted Franchise owners on operational efficiency and profitability
- Responsible for a territory of 41 locations
- Ensured compliance of company standards as per the FDD
- PNL Audits/Optimization
- Territory consistently performed in top 5% of company in key operational measures
- Worked with Owners on action plans in outlier scenarios to improve store health.
Area Supervisor
JH Development
Columbia, SC, SC
10.2015 - 08.2021
- Managed team of 6-8 General Managers
- Created and implemented daily work schedules to ensure that all tasks were completed in an efficient manner.
- Monitored employee performance, providing feedback and coaching as needed.
- Created General Manager in Training program
- Created training project folder to go with GMIT program
- Responsible for all external hires GM and above
- Developed and promoted from within 85% of company GMS or above
- Improved profitability numbers (Food & Labor) by 2.5% monthly
- Developed 'hand off' recruiting program which brought company from 70-80% staffed to between 90-100% on average
- Company technology expert.
Assistant General Manager
Uno Pizzeria & Grill
Exton, PA
03.2010 - 08.2015
- Understand how to read and improve PNL
- In charge of certified trainer program
- Became great operational manager and ran best serviced shifts in region
- Excellent at interviewing and hiring FOH and BOH candidates
- Created all schedules for host, dish, busses and servers
- Restaurants hospitality leader.
Skills
- Operations Oversight
- Process Improvement
- Strategic planning and execution
- Leadership training
- Schedule oversight
- Operational Efficiency
- Cost Control
- Performance Analysis
Timeline
Director of Operations
MPZ Holdings
08.2022 - 10.2024
Franchise Business Consultant
Marco's Pizza
08.2021 - 08.2022
Area Supervisor
JH Development
10.2015 - 08.2021
Assistant General Manager
Uno Pizzeria & Grill
03.2010 - 08.2015