Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Dana Al-Husseini

Charlotte,NC

Summary

Dynamic professional with a proven track record at J.Crew, excelling in sales leadership and customer service. Achieved 202% of sales quota while enhancing team performance through effective communication and staff development. Skilled in financial analysis and operational efficiency, driving significant revenue growth and fostering lasting client relationships.

Overview

7
7
years of professional experience

Work History

Brand Ambassador

Europerfume (Neiman Marcus)
Charlotte, NC
01.2025 - Current
  • Promoting high-end fragrance lines to clientele through exceptional service and product knowledge.
  • Connect and build long-term relationships with customers.
  • Managed vendor relationships and supply chain logistics, ensuring timely deliveries and maintaining inventory integrity.

Assistant Manager

J.Crew
Charlotte, NC
10.2023 - 01.2025
  • Built customer loyalty through personalized service and brand engagement.
  • Led fit sessions and coaching to enhance team product knowledge and styling skills.
  • Managed a high-performing team, surpassing 202% of sales quota.
  • Drove district-best credit card results, reaching 213% of the target.
  • Exceeded FY23 and FY24 sales plans consistently.
  • Analyzed KPIs to inform strategy and increase performance.
  • Oversaw hiring, onboarding, payroll, and compliance.

Assistant Manager

Hugo Boss
Charlotte, NC
10.2018 - 10.2023
  • Supervised 22 staff; consistently achieved 180-210% of sales goals.
  • Promoted to Store Manager; grew revenue by 45%; reported on KPIs weekly.
  • Optimized daily store operations, improved efficiency, and reduced workflow bottlenecks.

Education

Associate - Fashion Design

The Art Institute of Charlotte
Charlotte, NC
01.2018

BA - English & Spanish Languages and Literature

The University of Jordan
01.2009

Skills

  • Customer service and support
  • Sales leadership
  • Team management
  • Operational efficiency
  • Financial analysis
  • Effective communication
  • Problem solving
  • Time management
  • KPI analysis
  • Staff development
  • Risk assessment
  • Technical proficiency

Languages

  • English
  • Arabic
  • Spanish

Timeline

Brand Ambassador

Europerfume (Neiman Marcus)
01.2025 - Current

Assistant Manager

J.Crew
10.2023 - 01.2025

Assistant Manager

Hugo Boss
10.2018 - 10.2023

Associate - Fashion Design

The Art Institute of Charlotte

BA - English & Spanish Languages and Literature

The University of Jordan

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