Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Dana Al-Zibdeh

Houston,TX

Summary

Healthcare professional with a strong foundation in Pre Med and Surgical Technology. Handles administrative management tasks, including scheduling and record-keeping, with skills in customer service and organizational leadership. Committed to supporting healthcare operations and enhancing patient experiences. Eager to contribute to a medical administration or surgical support role through practical learning. Professional with experience in fast-paced office environment, looking to transition into a new field. Developed skills in team leadership and operational efficiency, ensuring smooth and effective office functions. Ready to leverage these transferrable skills to contribute positively in new and dynamic role.

Overview

3
3
years of professional experience

Work History

Administrative Manager

KW Auto Center
Houston, TX
02.2023 - 01.2026
  • Streamlined office operations by implementing efficient filing and record-keeping systems.
  • Coordinated scheduling for service appointments, enhancing customer satisfaction and service flow.
  • Managed inventory control processes, ensuring availability of essential supplies and equipment.
  • Developed training materials for new administrative staff, fostering a collaborative work environment.
  • Managed and trained staff, established and monitored goals, conducted performance reviews, and administered salaries for staff.
  • Verified customer information for orderly, up-to-date online systems.
  • Monitored financial transactions and maintained accurate bookkeeping records to support fiscal accountability.
  • Provided exceptional administrative support for executive-level staff, ensuring that their needs were met promptly and accurately in order to facilitate smooth daily operations.

Education

Associate of Applied Science - Surgical Technology

Lone Star College
Houston, TX
05.2028

Bachelor of Science - Pre Med

University of Houston
Houston, TX
05.2027

High School Diploma -

Cypress Woods Highschool
Cypress, TX
05.2022

Skills

  • Customer service management
  • Scheduling and calendar management
  • Microsoft Office
  • Recordkeeping and reporting
  • Documentation and control
  • Database administration
  • Electronic filing systems
  • Organizational leadership
  • Records management

Languages

Arabic
Native or Bilingual

Timeline

Administrative Manager

KW Auto Center
02.2023 - 01.2026

Associate of Applied Science - Surgical Technology

Lone Star College

Bachelor of Science - Pre Med

University of Houston

High School Diploma -

Cypress Woods Highschool