Dana Bisram-Codelia
Bradenton,FL
Summary
New and Ambitious, career-focused job seeker in America anxious to obtain an entry-level position to help launch career while achieving company goals. High-performing sales professional with over 2 years of experience in Ebay / online sales.
Known for contributions of territory growth and focus on customer satisfaction. Extensive outside sales experience proven to manage and grow customer relationships to expand customer base. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Sales Associate
Signet Jewelers
10.2023 - Current
- Used in-store system to locate inventory and place special orders for customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Generated new sales leads to achieve and exceed monthly sales goals.
- Prepared merchandise for sales floor by pricing or tagging.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Solved customer challenges by offering relevant products and services.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to build rapport and loyalty.
EBay Seller
Self Employed Services
08.2021 - 08.2023
- Responded to customer issues and resolved complaints by leveraging expert knowledge.
- Corresponded with online customers to address questions or complaints about products, policies, or shipping methods.
- Collaborated with supply vendors and distributors to purchase supplies in bulk with favorable discounts.
- Implemented analytics tools to track store performance, identifying opportunities for growth and improvement within the marketplace.
- Increased sales revenue by regularly updating inventory with popular and in-demand items.
- Maintained high feedback ratings from customers by responding quickly
to questions and problems. - Developed customer service policies and procedures to ensure timely
responses to inquiries. - Responded to customer complaints and disputes in a timely manner.
- Utilized analytics tools to track sales performance, identify trends, and
optimize pricing strategies. - Monitored inventory levels and updated stock availability on eBay.
- Advertised products through social media platforms such as Facebook and
Instagram. - Provided technical support for buyers regarding usage of their purchased
products. - Analyzed competitor pricing models to stay ahead of the competition.
- Created discounts and promotions aimed at increasing sales volume.
Photographed and wrote product descriptions and sales copy for items. - Calculated total purchase amounts, taxes and shipping costs for new
products. - Maintained updated brand and product knowledge to deliver optimum
customer shopping experience. - Communicated with current customers to increase overall satisfaction and
improve product value. - Built and maintained knowledge of products, current sales pricing and
Education
Some College - Political Science And Minor in Law
University of West Indies Mona Campus
Kingston,Jamaica06.2019
GED -
Bishop Anstey High School
Trinidad And Tobago06.2015
Skills
- Customer Service
- Administrative Technicians
- Team Player
- Highly organize
- Great multi tasker
- Adaptable and Flexible
- Scheduling
- Interpersonal and written communication
- Flexible Schedule
- Order Processing
- Excellent Written and Verbal Communication
- Office Administration
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Sales Associate
Signet Jewelers
10.2023 - Current
EBay Seller
Self Employed Services
08.2021 - 08.2023
Some College - Political Science And Minor in Law
University of West Indies Mona Campus
GED -
Bishop Anstey High School