Dana Bryan
Vero Beach,FL
Summary
Dynamic and detail-oriented professional with a proven track record in customer service at S FL Center for Cosmetic Surgery. Skilled in scheduling and data entry, I excel in creating welcoming environments and enhancing client experiences. Recognized for my strong multitasking abilities, positive attitude and effective communication, I consistently deliver exceptional service.
Overview
10
10
years of professional experience
Work History
Front Desk Receptionist
S FL Center for Cosmetic Surgery
03.2012 - 01.2017
- Greeted visitors and directed them to appropriate personnel, enhancing front desk efficiency. Always with a smile
- Managed incoming phone calls, addressing inquiries and routing messages effectively.
- Assisted the surgeons in private consultations with the patients
- Maintained organized reception area,
- Scheduled appointments and coordinated meeting room availability for Doctors and patients.
- Assisted with administrative tasks, including data entry and document preparation.
- Provided information on services offered, promoting company offerings to patients.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk. Always with a smile.
Server
Anthony’s Coal Fired Pizza
01.2007 - 01.2017
- Delivered exceptional customer service in high-paced dining environment.
- Assisted in menu knowledge, providing recommendations to enhance guest experience.
- Maintained cleanliness and organization of dining area to ensure safety and comfort.
- Collaborated with kitchen staff to facilitate timely food preparation and delivery.
- Handled cash transactions accurately.
- Trained new servers on restaurant procedures and customer service standards.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Education
Western High
Weston, Fl Skills
- Customer service
- Attention to detail
- Time management
- Listening skills
- Telephone etiquette
- Data entry
- Scheduling
Accomplishments
Proudest accomplishment,
I’ve raised three kids to become amazing adults, all while maintaining professional work ethic, and positive attitude, as well as providing a stable and consistent household.
Timeline
Front Desk Receptionist
S FL Center for Cosmetic Surgery
03.2012 - 01.2017
Server
Anthony’s Coal Fired Pizza
01.2007 - 01.2017
Western High
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