Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dana Durham

Goldsboro,NC

Summary

A skilled professional brings strong people skills to customer interactions. Honest, hardworking demeanor. Expertly meets new challenges with attention to detail, and team spirit. Well-honed banking knowledge. Offering relevant experience in financial transactions, customer service, and cash handling. Showcases strong mathematical skills, and the ability to multi-task while ensuring accuracy. Proven track record of enhancing operational efficiency in previous employment roles, with effective problem-solving and communication abilities. Enthusiastic Human Resources Assistant with experience in employee relations, benefits administration, and full-cycle recruiting. Strengths lie in strong interpersonal skills, ability to maintain confidentiality. Contributed significantly to fostering positive work culture in previous roles by effectively addressing employee concerns and facilitating resolution of workplace issues.

Overview

10
10
years of professional experience

Work History

Direct Support Professional

Life Incorporated
Goldsboro, NC
12.2024 - Current
  • Assisted individuals in learning and developing new skills.
  • Documented current patient information to update vital signs, behaviors and gave medications.

  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.

Cash Teller

ACE Cash Express Inc.
Goldsboro, NC
03.2020 - 11.2024
  • Received and counted daily inventories of cash, drafts and checks.
  • Issued and redeemed money orders, cashier checks and traveler's checks.
  • Issued receipts, refunds, credits or change due to customers.
  • Processing paperwork, safe counting, paying bills, cashing checks and transferring money out of the country.

H.R Assistant

Heritage Collegiate Leadership Academy
Windsor, NC
03.2015 - 03.2019
  • Participated in HR training and workshops to improve skills and knowledge.
  • Conducted exit interviews with departing employees to gather feedback about their experience with the organization.
  • Assisted in developing training programs for staff members.
  • Performed administrative tasks related to payroll processing or benefit administration.

Education

Associate of Arts - Business Administration

Wayne Community College
Goldsboro, NC
05-2024

High School Diploma -

Charles B. Aycock
Pikeville, NC
06-2009

Skills

  • Customer service
  • Data entry
  • Problem solving
  • Employee training
  • Cash management
  • Patient care
  • Time management
  • Medical records management
  • Client safety and first aid

Timeline

Direct Support Professional

Life Incorporated
12.2024 - Current

Cash Teller

ACE Cash Express Inc.
03.2020 - 11.2024

H.R Assistant

Heritage Collegiate Leadership Academy
03.2015 - 03.2019

Associate of Arts - Business Administration

Wayne Community College

High School Diploma -

Charles B. Aycock
Dana Durham