- Hiking
- Running
- Fashion and Style
- Reading
- I like working with my hands and fixing things
- Gym Workouts
- Swimming
- Photography
- Cooking
- Interior Design
- Fashion
- I enjoy cooking for friends and family gatherings
Dana Giles
Naples,FL
Summary
Dynamic sales professional with 20+ years of expertise in client relations, contract negotiation, and market analysis. Proven ability to drive favorable purchase agreements, enhance visibility to clients through effective strategies, and close deals.
Overview
13
13
years of professional experience
Work History
Realtor
Compass
Naples, FL
01.2013 - 04.2026
- Facilitated property showings, highlighting features and benefits to potential buyers.
- Negotiated purchase agreements, ensuring favorable terms for clients and timely transactions.
- Developed marketing strategies utilizing social media platforms to enhance property visibility.
- Conducted market analysis, providing clients with informed pricing strategies based on trends.
- Guided first-time homebuyers through processes, simplifying complex documentation and requirements.
- Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
- Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
- Developed strong knowledge of local market conditions, allowing for accurate pricing strategies and targeted marketing efforts.
Sales Associate
Outdoor Decor Store
Naples, FL
06.2018 - 02.2025
- Assisted customers with product selection, enhancing overall shopping experience.
- Managed inventory levels, ensuring product availability and timely restocking.
- Conducted product demonstrations to educate customers on features and benefits.
- Trained new sales associates on customer service standards and store policies.
- Collaborated with team members to optimize store layout for improved visibility.
- Resolved customer inquiries and complaints promptly, fostering loyalty and satisfaction.
- Implemented visual merchandising strategies to enhance product presentation and appeal.
- Analyzed sales trends to provide insights for inventory management decisions.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to build rapport and loyalty.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Manger/Server
Trulucks Restaurant Group
Naples, FL
01.2013 - 05.2018
- Led operational initiatives to enhance service efficiency and guest satisfaction.
- Developed and implemented training programs for staff to improve service quality and retention.
- Streamlined inventory management processes to reduce waste and optimize supply chain operations.
- Analyzed customer feedback to identify trends and drive menu improvements based on preferences.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Developed and executed marketing strategies that effectively communicated brand values, increasing brand recognition.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Education
High School Diploma -
Barron Collier High School
Naples, FL06-1999
Skills
- Client relations
- Contract negotiation
- Strong negotiation skills
- Comparative market analysis
- Schedule coordination
- Negotiation
- Business development
- Sales techniques mastery
- Relationship building
- Buyer representation
- Open house coordination
- Purchase agreements
- Local area network
- Leads generation
Interests
Timeline
Sales Associate
Outdoor Decor Store
06.2018 - 02.2025
Realtor
Compass
01.2013 - 04.2026
Manger/Server
Trulucks Restaurant Group
01.2013 - 05.2018
High School Diploma -
Barron Collier High School