Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dana Hecker

Byhalia,MS

Summary

Dynamic professional with experience as an Assistant Deli Manager at Reeds Grocery, excelling in customer service and employee supervision. Proven ability to enhance customer satisfaction and drive sales through effective merchandising. Skilled in food preparation and adapting care plans, demonstrating compassion and attentiveness as an In Home Care Provider.

Overview

21
21
years of professional experience

Work History

Assistant Deli Manager

Reeds Grocery
06.2020 - Current
  • Trained new team members in proper food handling techniques, equipment usage, and company policies.
  • Provided excellent customer service by addressing inquiries promptly and professionally while maintaining a helpful demeanor.
  • Enhanced customer satisfaction by providing exceptional service and product knowledge.
  • Increased sales through effective merchandising and attractive product displays.

In Home Care Provider

IHSS
03.2004 - 05.2020
  • Improved patient comfort by providing compassionate and attentive care in their homes.
  • Assisted patients with personal requirements for housekeeping and grooming assistance.
  • Demonstrated adaptability when faced with changes in client health conditions or schedules, adjusting care plans accordingly to maintain optimal support levels.
  • Established nutritious meal plans and prepared daily offerings to meet patient dietary needs.

Education

High School Diploma -

Ridgeview High School
Paradise, CA
06-2004

Skills

  • Customer service
  • Customer engagement
  • Food preparation
  • Employee supervision

Timeline

Assistant Deli Manager

Reeds Grocery
06.2020 - Current

In Home Care Provider

IHSS
03.2004 - 05.2020

High School Diploma -

Ridgeview High School

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