Dana Kim
North Las Vegas
Summary
Enthusiastic professional experienced with cocktail service. Experienced providing timely service with enthusiasm and efficiency. Consistently acknowledged for maintaining superior service standards while exceeding sales goals.
Overview
5
5
years of professional experience
Work History
Server
Flippin' Good Chicken
Las Vegas
02.2024 - 05.2024
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Monitored dining room for cleanliness and proper set-up at all times.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Provided excellent customer service to ensure satisfaction.
Freelancer
Bartender
Las Vegas
08.2020 - 06.2022
- Identified needs of customers promptly and efficiently.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Kept track of all orders made by customers and communicated them promptly to kitchen staff.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Effectively multitasked within fast-paced environment.
Retail Sales Associate
Adidas
San Francisco
11.2018 - 06.2019
- Stocked shelves with merchandise according to company standards.
- Tracked inventory levels throughout the day and restocked items as needed.
- Assessed customer product needs and interests in order to best recommend suitable items.
- Handled customer feedback, implementing suggestions to improve the shopping experience.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
- Collaborated with team members to achieve sales targets and contribute to a positive work environment.
Education
High School Diploma -
City College of San Francisco
San Francisco, CASkills
- Menu knowledge
- Order tracking
- Customer service
- Beverage preparation
- Communication skills
- Customer engagement
- Price memorization
Languages
Korean
Professional
Timeline
Server
Flippin' Good Chicken
02.2024 - 05.2024
Freelancer
Bartender
08.2020 - 06.2022
Retail Sales Associate
Adidas
11.2018 - 06.2019
High School Diploma -
City College of San Francisco
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