Dana Lingelbach
Loudon,NH
Summary
Hardworking employee enthusiastic about learning any field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
14
14
years of professional experience
Work History
Sales Consultant
Nucar Ford Of Plymouth
07.2020 - 08.2022
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Followed up with existing customers to provide additional support and address concerns.
- Evaluated customer purchase requirements and recommended best-fit company offerings.
- Maximized customer retention by resolving issues quickly.
Sales Associate/Sales Manager
Irwin Automotive Group
01.2014 - 07.2020
- Motivated and led sales team to achieve performance targets for initial prospect interaction, scheduling, engagement during sales process and closing.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Trained personnel on policies, procedures and communications for in-person and telephone etiquette.
- Led staff meetings to discuss customer service and sales goals, operational problems or procedural changes.
Electrical Apprentice
DMC Electric, Inc.
08.2013 - 10.2013
- Worked under supervision of journeyman electrician to learn trade and develop electrical knowledge.
- Pulled EMT and PVC conduit wire according to plans and code requirements.
- Handled installation of electrical components by splicing, joining, and connecting wire.
- Understood and used proper tools and equipment to install and maintain electrical systems.
Sales Consultant
Ed Reilly Subaru
07.2009 - 08.2013
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Responded to telephone and in-person requests for information.
- Followed up with existing customers to provide additional support and address concerns.
- Maximized customer retention by resolving issues quickly.
- Evaluated customer purchase requirements and recommended best-fit company offerings.
- Maintained organized, presentable merchandise to drive continuous sales.
Warehouse Worker
Applicators Sales
06.2008 - 04.2009
- Loaded, unloaded, and moved material to and from storage and production areas.
- Performed general housekeeping and cleaning tasks.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
Education
History And Philosophy
Plymouth State University
Plymouth, NHHigh School Diploma -
Moultonborough Academy
Moultonborough, NH06.1995
Skills
- Time Management
- Lead Generation
- Till Counting
- Customer Relationship Management
- Product and Service Knowledge
- Prospect Qualification
- Contract Negotiation and Closing Tactics
- Data Entry
- Shipping and Receiving
- Inventory Management
- Shipment Optimization
- Forklift Operation
- Attentive Service
- Team Contribution
Timeline
Sales Consultant
Nucar Ford Of Plymouth
07.2020 - 08.2022
Sales Associate/Sales Manager
Irwin Automotive Group
01.2014 - 07.2020
Electrical Apprentice
DMC Electric, Inc.
08.2013 - 10.2013
Sales Consultant
Ed Reilly Subaru
07.2009 - 08.2013
Warehouse Worker
Applicators Sales
06.2008 - 04.2009
History And Philosophy
Plymouth State University
High School Diploma -
Moultonborough Academy